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"Great Place, 3rd time staying."

"The staff were very helpful and the location was super convenient--right near Narita Station and several convenience stores. It was also only a 10 minute walk to Naritasan Omotesando (market with a ton of local shops and food), as well as the Temple and Park near by (both so beautiful!). We stayed in the Economy Twin Room, 2 Single Beds, and for the most part, it was clean, but the carpet had a noticeable amount of stains by the door. It was also very small, but we only stayed one night, so it wasn't bothersome, and it was very quiet."

"Aqesome staff and rooms"

"Shuttle easy to find. And on time"

"the airport shuttle was perfect. professional and organized. the staff in the hotel made sure no time was wasted in boarding. they took care of check out. without delay. very impressive. "

"Clean and good shuffle to and from airport"

"Staff was wonderful. Loved Kaiseki dinner at Soh. Onsen was lovely and refreshing."

"The concierge staff were helpful. rooms are ok, accept for the restaurant where the manager was quite reluctant to help when requested for ice cubes. "

"Friendly helpful staff. The room was tiny, but sufficient, stocked with all kinds of things to support a short stay. The public bath was convenient and pleasant. The breakfast had many western and Japanese selections; very inexpensively priced. Next door a convenience store had anything else you wanted. And the shuttle made it easy to to go the ariport."