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"Staff were courteous and helpful throughout our stay. Min, the Guest Relations Officer, stood out with her warm smile and attentiveness—she ensured everything was tailored to our preferences and gave us plenty of great recommendations for things to do and see around Hoi An, which really enhanced our experience. She also prepared a delightful surprise for my friend’s birthday, decorating the bed with flowers and “A Happy Birthday”and a small cake. The hotel is well located, just a 5-minute walk to the Old Town, and has all the amenities we needed. The décor is charming, and the rooms are spacious and comfortable. Overall, a lovely stay with excellent service and a great location."

"This hotel is very luxurious! This was the fanciest hotel that we have stayed in! The staff were extremely helpful and worked very hard to ensure that we had a great stay. The breakfast buffet was the biggest that I have ever seen with a huge variety of food to choose from. I highly recommend staying at this hotel if you are visiting Hoi An!"

"Clinically efficient. More food options would have been great. Excellent hotel"

"Everything is good. Take a little bit long to check-in."

"Excellent! Clean and huge villas with really good size pools. Staff welcoming and friendly. Would definitely go back."

"First class service."

"Excellent for families. Quiet, clean, friendly staff"

"Beautiful hotel with amazing views and rooms. We really enjoyed our stay especially the pool and complimentary breakfast. The staff was friendly and accommodating. Be sure to check out their spa and borrow a complimentary bike to explore the rice fields in the area. The women at the front desk made our trip comfortable and easy - they helped with recommendations in the area and made everything so convenient for us. Their incredible service was the highlight of our trip!"

"This hotel is truly exceptional—immaculately maintained, beautifully designed, and full of thoughtful details that make for an unforgettable stay. The breakfast buffet offers a wide and fresh selection each morning, and every meal we had was absolutely delicious. The kids’ club is outstanding, keeping the little ones engaged and happy with fun, well-organized activities. We especially loved the complimentary bikes, which made exploring the lush, resort-like grounds feel like a family adventure through paradise. From the stunning pools to the pristine beach and the array of activities available for all ages, everything exceeded our expectations. A heartfelt thank you to the wonderful Guest Relations Manager, Ngo Nhung, whose warmth, attention to detail, and genuine care made our stay feel truly special. The entire staff was incredibly kind and went out of their way to make us feel welcome and comfortable. This is the perfect destination for families seeking rest, reconnection, and joy. We left feeling refreshed and full of beautiful memories—and we absolutely plan to return. Highly recommended! "