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"Great hotel with an excellent breakfast buffet. Make sure to pay extra for the breakfast. Location was good with the subway literally right outside the hotel door, exit 7. Can do your laundry for free on the third floor. Climate control in your room. "

"Clean with friendly staff."

"Service, amenities, quality, food, location—everything was superb at The Shilla. Special recognition goes to the hotel staff, who went above and beyond with every interaction and request we had, even for those beyond the hotel's scope. I would gladly stay there again anytime. It is a destination in itself."

"From the moment I stepped in, I felt so welcome! A big shoutout to Anica at the front desk—she was super sweet and let me check into my room 1.5 hours early (thank you, lifesaver! When I got to my room I literally gasped—the Seoul Tower was right there in the window like a postcard come to life! It felt like the city was saying hello. The whole hotel has this cozy luxury vibe, with everything you need to relax and enjoy your trip. From the lovely views to the peaceful location, it’s the perfect blend of city energy and calm retreat. Would 100% stay here again. Thank you, Grand Hyatt Seoul! "

"Amazing stay and staff… had an issue with a light in my room which was taken care of promptly. Location & view was great!"

"IIt was undoubtedly one of the most exceptional experiences during my time in Korea. The level of service and the quality of the hotel's hardware truly left a lasting impression on me. I would definitely come back to this hotel the next visit."

"The staffs are knowledgeable and friendly but the breakfast is too simple. Not much choices."

"Great location near to two subway lines. The reception staff can speak very good English. Cleaning staff are professional and friendly. The best part is the gym for fitness lover. Big and with huge range of equipments! "

"Everything was great! Love this hotel. "