"There is no parking … How you can advertise bumping up a high kerb onto the pavement to park is wrong , we would not of booked this property … Only suitable for 2 people not 4 Needs a good deep clean "

"The room itself was decent and had everything I needed, but the atmosphere felt off, a faint stale smell, like it hadn’t been opened up for a while. The real shocker, though, was the enormous mural of a man’s face directly opposite the bed. It’s so big that when I woke up in the middle of the night, I genuinely jumped. It felt uncomfortable having it stare right at me. Other details like the amenities and Wi‑Fi were fine, but that mural definitely stole the show for all the wrong reasons."

"We had a lovely time in Peterborough-the house was clean and comfortable and met all our needs! The host communicated well and was very accommodating-even agreeing to an early check-in (which we didn’t end up needing but appreciated her flexibility)."

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"1) Checkin details were not provided - I had to contact Hotels.com and wait ±1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later. 2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe. 3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....