"Loved the walk in shower and the pools to relax after a long day at dollywood."

"we went for 2 nights, booked 3 rooms, they were ok for what we needed and price range, breakfast was good too, the young guy on the front desk was very helpful, my door had an issue to open and he came right away to open it; my sister did find a roach on her room :(. overall is nice, good location and parking onsite!"

"Parking and breakfast was ok the room had hair on the bed, floor and bathroom. In the bathroom there shampoo and soap from the previous gust. Overall was okay"

"Room was super clean and pool was so fun! Was a nice getaway for us two and was fairly cheap! Thank you!"

"Checked in, Jordan made us feel truly welcomed, great customer service. Everything was pretty good."

"I stayed at the same hotel chain near Legoland about a month ago and expected the Alcoa Airport location to offer a similar experience, but unfortunately, I was mistaken. The hotel has a very strong musty smell throughout the property. Everyone in my family experienced allergy symptoms after the first night. Housekeeping is not provided daily; instead, rooms are serviced every other day for guests staying five nights or more, which was disappointing. The air conditioning was also not working...

"The Best Western was a great experience! Would totally book again."

"Thanks for your hospitality!"