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View was amazing! Staff was very friendly and the hotel was close to activities but yet far enough away to make you feel secluded.

Nice hotel located out of the hustle and rush of Andorra. Restaurant food was good and front desk staff was helpful. One negative thing that did occur is after dinner, we sat in the bar area at one of the tables. Not a soul approached to offer service, which we found to be quite disheartening considering the experience up to that point. After waiting 25 minutes, and simply being stared by the staff, we just went to our room.

leuke uitbaters die alles in het werk stellen om uw verblijf zo leuk mogelijk te maken we konden onze motor netjes in de garage zetten waar toch plaats was voor een 5 à 6 tal motoren properen badkamer al met al een leuk verblijf

Great location. Excellent staff. Wonderful property. A good value.

Lovely hotel with brilliant spa facilities. Easy walk into town to buy souvenirs and supplies. Location is stunning. Had a lovely stay, thank you.

At first when looking at the stairs going up and no sign of a ramp or elevator. I thought this was going to be a problem for two people in our party. After climbing the stairs and taking with the lady at front desk. Was told there was an elevator in the basement that was easy to get to with a wheelchair. A day later I talk with a maintenance person if he could come up with a step for my best friend to step up into a rental van. Later that day he came by with a simple but great idea. He had...

SUPER!!!!

Loved this place. The views from floor -3 and up are epic. The Pub and breakfast staff are amazing, but especially Nico and Josefina. All of the women at the front desk are especially helpful. The only con was that a bees nest was hidden in the panels outside our windows and there are no a/c or screens (nets) so we had to pick stuffy room or several bees. We moved rooms later in the stay and had zero issues with this however.

The young gentleman who works at the counter is super helpful. The older manager had no customer service skills and screamed us out of the hotel when we showed him our prepaid hotels.com receipt, saying it wasn't his problem and we must pay. Beware. Location was great for our summer holiday, we could hear the river outside our window.

Loved the space.

Wow

Everything was wonderful and the breakfast was fantastic

Simply amazing place! Location - unbeatable. Cliffs to the mountains are right outside your window. Canillo is small, walkable, and near a ton of hiking, skiing, or natural beauty in general. Room - excellent. Spacious, with comfortable beds, deep and comfy bathtub, mini-fridge. While Andorra isn't nearly as hot as most of Europe in a heatwave, we welcomed air conditioning that could always keep up with necessary cooling. Parking - great. Costs a surcharge, but super convenient, safe, onsite,...