Residences in Ards and North Down

"Basic room Clean but toilet flush was hit and miss! Quiet with no issues - grand for a no frills place to rest your head Location is brilliant for a city night "

"Very nice 😊 "

"Friendly staff and clean, spacious room. Key cards were didnt always work first time when travelling in the lifts and through doors."

"Was due to stay here last week, but due to a very unexpected death in the family, on the day we were due to stay, we were obviously unable to make it. Rang to explain the situation to change the date of stay to another month, got asked to sign up a members club? Went online to webchat, was told first yes I can move the date for free, then told minutes later I had to pay £150, which was more money than rebooking! Not helpful at all in situations like this. "

"Great kitchen, perhaps the extractor for the oven could be better. Air conditioning unit was noisy, like a fan needed changing "

"Everything was great "

"Didnt have breakfast "

"The welcome from every member of staff was genuine. Plenty to select from at breakfast. Extremely helpful Reception staff"

"Lovely hotel, very friendly staff and the best bed bedding and pillows … didn’t want to get out of bed as it was so comfy! Good breakfast with a good variety of hot and cold foods! Good location 10 mins walk into city center! Would definitely stay again! "