Cottages in Arkansas

"Staff sent above and beyond to make sure my needs were met with concierge follow up texts and excellent bar delivery service !"

"Great Access to Downtown. All Staff were friendly and helpful. Special Shout Out for the staff that prepared our Breakfast. Would stay here again."

"Great shower"

"They are renovating so this isn't really fair to judge now. I think they need a few more months. The room was clean, the staff friendly, the decrease in stars was due to there being mold/black areas above the shower near the shower head. I have found over the years using Expedia means they put you in less favorable rooms because you're discounted in room charge. (And the pool was closed.) Great setting on the Lake! "

"Breakfast was great but ran out of everything right after we arrived. Bathroom pretty icky. Floor was uneven as if they put cheap thin carpet over uneven floors. Very small room. Just ok, not great. Staff nice. "

"The Wydam hotel is old. Frank Fletcher, the franchisee has updated the lobby and rooms. The best treat was the head omelet maker and the breakfast staff. The hot breakfast was a nice treat. The room had no running water due to repairs taking place. The front desk did not tell us. We discovered it after using the bathroom and having no water to wash my hands. We asked for hand sanitizer and the front desk told us we could use the large bottle on the front desk. Just imagine all the guests touching the door knows and elevator buttons with those dirty hands. We were told the water would be back on in a few hours. The next morning we discovered there was no hot water for our showers. The staff was not prepared to address this second issue, telling us the manager would be in at 9. We would have wanted the staff to let us know because we do not want to stay in a potential germ infested hotel. We were given a 25% discount but the stay should have been comped. The hotel should have found us rooms at a nearby hotel. The staff took no responsibility to ensure the rooms were habitable. It seems like this would be a guest safety violation. I would have rated the hotel terrible except I chose poor because the breakfast team worked so hard to improve our experience at the Wydam."

"They are currently renovating which is mentioned on the website, however we were put on the floor by rooms that were being worked on. 8:00 am drill alarm followed by hammer and music. I feel they could have put us in a different or different floor. The hotel is rich with history so that's a cool factor. The breakfast was good."

"Room clean and bed was good. Tv wouldn’t connect until staff came to room to repair. Breakfast was poor selection and quality. Staff was courteous."

"Only plus was the attached casino. Bad part of town with few foods choices in the hotel."