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"The room had a towel in the window catching water. The towel was soaked, and the shades were stained. This had been going on for some time. The light switch had a short in it, and you could press the cover, and the light would come on."

"Great room, convenient location. "

"Overall the property was very clean and well maintained. Great location near shops and just a couple miles away from Downtown Hot Springs. As we have a service animal, they put us in a room that I guess is designated for pets. Unfortunately, it did not smell very good. Overall we had a positive stay."

"Room is older and could smell cigarette smoke through vents. Curtains do not block out light. "

"They are renovating so this isn't really fair to judge now. I think they need a few more months. The room was clean, the staff friendly, the decrease in stars was due to there being mold/black areas above the shower near the shower head. I have found over the years using Expedia means they put you in less favorable rooms because you're discounted in room charge. (And the pool was closed.) Great setting on the Lake! "

"Y"

"They are currently renovating which is mentioned on the website, however we were put on the floor by rooms that were being worked on. 8:00 am drill alarm followed by hammer and music. I feel they could have put us in a different or different floor. The hotel is rich with history so that's a cool factor. The breakfast was good."

"Very nice staff. Room was clean and comfortable"

"Nothing fancy, but clean as a pin, and right on the lake!"