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"They are renovating so this isn't really fair to judge now. I think they need a few more months. The room was clean, the staff friendly, the decrease in stars was due to there being mold/black areas above the shower near the shower head. I have found over the years using Expedia means they put you in less favorable rooms because you're discounted in room charge. (And the pool was closed.) Great setting on the Lake! "

"Y"

"They are currently renovating which is mentioned on the website, however we were put on the floor by rooms that were being worked on. 8:00 am drill alarm followed by hammer and music. I feel they could have put us in a different or different floor. The hotel is rich with history so that's a cool factor. The breakfast was good."

"Very nice staff. Room was clean and comfortable"

"Enjoyed our stay. Very convenient to everything we wanted to experience in Hot Springs."

"Nothing fancy, but clean as a pin, and right on the lake!"

"Looked like new"

"The staff were friendly. Breakfast menu was very good. Room was clean."

"The rooms were clean and all of the staff were very friendly (especially Raven at the front desk). The room layout seemed odd with a refrigerator that blocked the light switch and a kitchenette with no table or chairs to eat at. The air conditioner and refrigerator were noisy and the TV channel selection was minimal."