"Very disappointing experience.
At the time of check-in, I was informed at the last minute that the property was under renovation — no TV, no Wi-Fi, no breakfast, NO drinking water and unbelievably, not even basic toiletries! There was limited toilet paper, only two lamps were working, and there was a strong foul smell and constant noise outside the room, including dogs barking next door.
To make things worse, I even spotted bugs on the bed. Absolutely horrible!
My biggest question — why wasn’t I informed about all this earlier? Why wait until check-in to disclose such major issues? It feels like the property only cares about business and not the comfort or experience of its guests."
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