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"The property gives a fantastic impression at first glance from the pictures on expedia, but the reality is quite disappointing. The pool area gets extremely noisy, and I even had to change my room because of it. The staff, while polite, lack the professionalism and attentiveness expected in the hotel industry. They seemed laid-back and often passed responsibility for even simple requests. Overall, my short stay was far from pleasant."

"Lovely place to visit. Specially with kids it’s treat for them. Kids friendly staff and extremely clean. Totally a 5 star experience at Novotel. "

"Overall great experience. Quality time spend with family."

"Kids love this place, great stay "

"Amongst the trees - a 5 star experience "

"If you like being treated like royalty, this is it. Every staff member here are well trained and equipped to help you have a great experience. They have all aspects covered from valley to check in, many food cuisine options, fun activities for children and adults and a seamless check out process with more than 1 persons helping you. We never waited in lines, staff were available and prompt at taking care of your needs. The property itself is stunning with many varieties of trees and lush green grass lawns for you to enjoy, they are meticulous about keeping the property aesthetically pleasing and people friendly. Rooms are very spacious and amenities were more than enough for families to enjoying a relaxing week away from the hustle and bustle of Mumbai "