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"Free upgrade, friendly staff"

"All the staff were friendly and efficient, the room was quiet, spacious, well decorated, spotlessly clean and a pleasant temperature. The king size bed was comfortable and the heavy curtains blocked out the light well to aid a good nights sleep. "

"Very nice clean rooms and central location!"

"We stayed at this place in Bath for two nights, and I wish it was more! Such a stunning boutique hotel with incredible service. The room was spacious, clean, and the bathtub is to die for! Everyone was so kind, the receptionist immediately gave us a map and recommendations on what to do around town. The location is perfect for walking around and getting to all of your tours. Nothing was further than 15 minutes away walking. Would highly recommend this place!"

"Fab room, huge comfy bed, great food, and stunning views"

"Room was clean and had everything needed for a working stay. Good breakfast, and very efficient service. "

"Beautiful room and hotel, loved the spa!"

"Bed is very firm but surprisingly not too uncomfortable otherwise it was excellent, very good value, only thing to note is there is no parking and parking in bath can be quite expensive, ours was about £60-70 for the 4 days Staff were lovely and very friendly everytime we entered the hotel etc."

"Good room, comfortable bed"