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"Always a dependable hotel to stay in. Room was quite snug for the price but did the job. Always helpful staff and clean rooms."

"Just spent a night. Close to Central Train Station (7-10mins walk). Clean Room, T&B. However reception ain't that great, the so-called "not welcoming"."

"Good hotel and was perfect location for us with a 4 year old for the night. Hotel rooms are a little dated but all good, however, our bathroom toilet had a terrible public urine smell to it. We had already put the little one to sleep so we shut the door and didn’t mention it until before breakfast but was told on reception that you have to email to let a duty manager know… hopefully they read the email as still awaiting a response so I imagine they could be getting more complaints until they follow up our email which seems a strange way of dealing with the issue."

"Excellent on all fronts."

"Everything was excellent. The room was spacious, had everything we needed and had an amazing view. We were right in the centre of everything for the Bristol Great Run. We would definitely recommend this property."

"Great property and very helpful staff. It was a much needed break for my family and we made full use of the facilities, gym, pool, restaurants and spa (massage). We loved how the property took small details to accommodate for our family, which included kids size robes / slippers, welcome activity pack and snacks and key was separate individual sofa twin beds. My only comment is regarding the family pool times are limited so it does get congested during those allotted hours and especially during the weekends when families with annual resort passes attend, otherwise it was quite during our stay during normal school hours. Overall amazing stay."

"Great hotel and staff. Only downside is no parking - tho' NCP car park is nearby and offers a discount to hotel customers."

"The fastest most efficient check in process with a lot of amenities…the Hotel and Diner have clearly been designed with experience in mind"