"Absolutely wonderful stay. We were made to feel so welcome and well cared for. After letting the team know about our special dietary requirements (gluten-free), the manager was outstanding in ensuring we were fully accommodated — to the point that the service surpassed what I’ve experienced in some so-called 5-star hotels. A special mention to Evie, who was an absolute delight. Our room was clean and beautifully presented — a testament to excellent housekeeping."

"A great stay at The Crown, room 3 this week, back of the building so very quiet. Way exceeded my expectations of a pub stay!"

"Very nice stay, room clean and bed comfortable. Breakfast was lovely, full English, used the restaurant for evening meal which was very enjoyable. Wasn’t keen on the very small smart TV in the room but owners were lovely and so was Hannah. A wonderful waitress "

"Friendly owners, excellent breakfast, comfy bed"

"Clean and comfortable room. The Nepalese restaurant on site is excellent and the breakfast was also good. Very friendly and helpful staff!"

"Amazing place for work or holiday. Clean affordable and great staff"

"We had a fantastic stay. We felt so looked after by all staff. We were particularly impressed with the young man who showed us to our room (despite a small key issue) and served us at breakfast - he was so polite and professional, he's an asset to the business! The room had everything we could need during our stay - comfy beds, nice toiletries provided in the bathroom and the biggest biscoffs I've ever seen! I would definitely recommend Creates to anyone visiting Monmouth! <3"

"Friendly staff, clean large room, fridge with water and milk for tea and coffee (provided). We had breakfast in the room, due to early breakfast."