"I will begin by saying that the staff at this hotel are incredibly helpful. They were competent, friendly, professional. As my husband said , “they were as good as the staff at the Plaza or Trump Towers.”
Secondly, the downstairs is amazingly beautiful.
Thirdly, the rooms need a major overhaul. The showers don’t have very good water pressure at all. I took a cool shower. Mold in the bathroom sink. The hallway was not vacuumed once during the week of my trip.
Honestly, the staff would be the reason I returned to this hotel. Breakfast was good, but very expensive."
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