"Excellent "

"The room was nice & clean. The elevators were a bit annoying the way they operated, but all in all it was a pleasant stay. "

"We stayed in the tower area in April 2026. It felt very old and was a bit uncomfortable. We had reserved a king bed room and the room was't available when we arrived. The only room type available was two queens, but they felt a little smaller than a usual queen. Also, the bathroom door didn't close completely, so it was weird to use the bathroom. The staff were really nice and did their best to help us. A staff member at the door saved us from a predatory cab driver. The desk person was also...

"A little noisy for a presidential suite, just know that if you book the presidential suite, they have 2 and they are both on the 2nd floor just over the boardwalk and main street. Fun to people watch, but a little noisy. The room was GREAT! "

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"Great location but interesting lobby layout with the lobby being on the 7th rather than ground floor. I had one issue with an inattentive staff member during check in, but smooth sailing & excellent service from subsequent staff afterwards. They use Molton Brown products, which I love! My King Delux room was especially clean and comfortable a the shower was hot! Had very helpful valet staff and a decent bar area which all made for a pleasant stay. "

"Staff was extremely unfriendly Room was not ready check in time Booked on expedia and paid my total which included taxes and fees but the hotel charged me ‘Resort Fee’ at checkout of $90. When I expressed that I had the impression that Expedia’s total included all fees they said in a snapping way to take it out with expefia Very rude staff"