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"Overall the staff, service, amenities, spa, kid activities and in-hotel restaurants were wonderful. The only complaints might be around the air conditioning usually in the morning. Being on the top floor paying for a premium service/room I would have expected comfort level of temperatures throughout the floor and elevator at any time of day. Hotter temperatures kind of ruin the experience if you sweat on the way down to the club lounge for breakfast right after taking a shower."

"Checked in Melia Chiang Mai, when we opened the door and entered the room, we could only describe it as "Wow"! The space is spacious and comfortable, and the interior is clean and tidy! The surrounding environment is also quite quiet, and there is a night market nearby, which is very convenient! We dined in the restaurant twice, once at noon and once during happy hour, and the service was very friendly! I believe we will come back to stay again!"

"Room clean "

"Very nice! Staff were very nice!"

"Great location close to the night bazar market! My husband and I are not Vegan and I booked by mistake lol. So if you like a breakfast buffet don’t book here unless you are vegan! Other than that great pool and really friendly staff. "

"Excellent hotel! Facilities, staff and location were great. Would come back anytime. For unrelated reasons half of my stay in Chang Mai was in another hotel, but i just wanted to check out and go back to Jomkitti."

"The hotel is conveniently located making it accessible for walking about and discovering the old city. All the staff are friendly, courteous and very helpful and accommodating. John has made the extra effort of helping me navigate and organize my transport to the airport. "

"Staff was amazing! Property is beautiful and quiet. "

"Modern, comfortable hotel. Well maintained. My standout comments is about Breakfast. I travel a lot and this is about the first one I h ave come across in Asia that had recognised the differences between crispy/overcooked American style bacon and softer British style bacon. Thank you. I'll give you 10/10! And I could also get a decent pot of tea. If the little things matter in life, then this American chain has finally recognised that not everyone likes its hospitality 'American-style!' Well done. "