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"I had a very disappointing and stressful experience with Swiss Otel Büyük Efes İzmir that I feel other travelers should be aware of. I fully paid for a three-night stay at Swiss Otel Büyük Efes İzmir through hotels.com for one adult and one child. My wife and daughter arrived at Swiss Otel Büyük Efes İzmir in the middle of the night after an 18-hour international journey, exhausted, only to be refused check-in. Despite presenting valid identification clearly proving that my wife is our daughter’s mother, Swiss Otel Büyük Efes İzmir insisted on a written consent form from me to allow our child to stay. This requirement was never communicated in advance, nor is it a standard or reasonable expectation in international hospitality. It also raises a serious concern—why should a woman need her husband’s written consent to stay at a hotel with her own child, especially when official identification clearly establishes the relationship? At the time, I was on a flight and unreachable, leaving my wife and child stranded in the middle of the night with no accommodation despite the stay being fully paid at Swiss Otel Büyük Efes İzmir. They were forced to leave Swiss Otel Büyük Efes İzmir and find another hotel at a very late hour. Fortunately, another hotel accepted them immediately upon checking their IDs, and even expressed surprise at the treatment they received from Swiss Otel Büyük Efes İzmir. "

"More than expected"

"Great location and overall value. Although there was a plumbing issue leaving water on the floor my first day, they corrected the issue the following day. The staff is professional but doesn’t seem to be as friendly as other hotels that I’ve stayed at in Türkiye. Excellent traditional Turkish breakfast! "

"The staff were friendly and helpful and the breakfast was good, but the room was tatty and in need of some improvements. The curtains did not cover the window, the toilet seat was broken, the furniture was old and scruffy. It could have been cleaner."

"I wish I knew indoor pool was under construction before I booked. It was the main reason I picked this hotel. Otherwise hotel is overpriced for what it offers."

"It was excellent"