Chalets in Bay of Plenty Region

"Staff excellent guy on reception very helpful Restaurant very good 20 mins away from town "

"Kitchen was very useful had a jug toaster and pan. There was also body soap shampoo conditioner in the bathroom. Nice and clean. Friendly staff close parking and comfortable stay. Internet connection was good and thermal pool in point"

"Air conditioner leaked in room. Staff attended but no resolution. Pungent smell from leakage."

"The room was terrible. My bed head was against the wall that was on the main road, room was so noisy, no curtains on the skylights and might as well have been none on the windows. I could read my book at 2am with the lights off (which was help full because the room was so noisy and bright i couldn't sleep!). Pleased i was only there for one night. Wont be back."

"Seamless check-in process, friendly and efficient staff. Room was spotless and the lighting system with different brightness levels is great. Bed was a bit soft for our liking, but room was nice and dark."

"The rooms are tired but the new pool and hot pool were great. Great location."

"Yes was overall good, but the spa didn't work and was no notification or discount."

"Nice and clean room. Secure parking. Had what we needed for the night. Bit noisy as we could hear loud vehicles and people outside in the street. But it served the purpose for what we needed for an overnight stay."

"I had stayed here for three nights two weeks prior and was pretty good. However, this stay was unfortunately terrible and won't book with Tasman again. I was a late check-in and had a booking for 5 nights. Each day my car park was taken because the staff did not check me in. I went every day to the desk and they didn't mention it at all until one of the nicer female staff found out on day 4 that no one checked me in and fixed it. By then it was too late. My room didn't get serviced at all due to their error, room was unclean when arriving with cobwebs across the walls. Bed made terribly and sheets always came out due to how it was made and the sheets used. "