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"It was easy access and good location "

"We stayed Sora tradition western style, room is spacious, clean, and provides good amenities - like best face soap & moisturizer face creams, top of line hair dryer, Yukata, indoor & out door slippers, toothbrush with paste. I don’t have to pack anything. They provide for you. Only thing missing was body lotion. The indoor hot springs (in room) temperature was perfect, but outside terrace one was extremely hot, so hard to enjoyable. The Japanese style meals, the dinner and breakfast we select was 8/10. All great, but the soup wasn’t my favorite, however others might like it. In my opinion, the coffee wasn’t that great, but good selection of teas. I can’t complain the staff’s service. Top notch, they will make your stay comfortable, everyone so politely kind. So, my staying at here was best experience. Another plus things was next to Hell of Beppu and has great city view. "

"A very enjoyable and pleasant stay overall. From the comfort ness of the room, friendly staffs, and delicious dining make this hotel a high recommendation."

"We booked a tower room on 8th Floor with private hot spring in the room. The room size is like an apartment that has a living, western bedroom, kitchenette, tatami, bathroom and ocean view balcony. The bath area also has shower and open air hot spring tub that Springs from natural source. Tub is large enough for 4 persons and it offers a view of the ocean bay. Staff service are excellent courteous and very helpful and can speak English as well. Room is meticulously clean, spotless, thoughfully and artfully designed. We selected breakfast and kaiseki dinner. Breakfast are delicious buffet style with western and Japanese dishes. Kaiseki meals are such an experience. The presentation of each dish is so pretty. We found sashimi fish dish on certain selections like sea bream, horse mackerel fish very tough and chewy although we are sashimi lovers and quite familiar in this end. We wish there were more varieties of other seafood like crab or scallops or uni in the sashimi. The wagyu beef in the Shabu shabu and sukiyaki are excellent grade. It melts in your mouth. With a room in the tower booking, we were offerd lounge club access with beer wine beverages and appetizers in the afternoon and are night. Overall, the experience surpasses what we expected. It was a pleasant stay and we will surely come back."

"The amenities and the location. The room and the view were great and would to stay there again"

"Very clean room. English speaking and very warm and helpful staff."

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"This was a luxury stay for our family to try a Japanese onsen with meals. Everything was great."