Find all hotels by Best Western in Biesenthal

"Great visit at clean, basic tourist hotel. Good breakfast, decent location near public transport 8-10 minute walk from Alexanderplatz."

"Cleaners are efficent and detailed"

"Use of the lounge was excellent. The pool and sauna were great. Staff was first rate. Overall it was a wonderful experience."

"Amazing hotel right in the centre of all the Berlin tourist hotspots. Beautiful, clean, helpful staff and the Atrium bar was my favourite. Great breakfast selection as well!"

"Really enjoyed our stay in this Cold War building very clean and near sight seeing atttactions. Would like to say a specific thank you to the barman who made us feel very welcome and who really knew how to make a good cocktail 😊."

"The property was very nice. Our room was a good size but we were disappointed that there was only a small stool to sit on-not a chair as shown in the photos on-line. Another small complaint is that the pillows were all very soft providing little support. And, although you could request extra towels and paper products, there was no housekeeping service during a stay of 5 nights. We do not need daily service but once midway through would have been preferable. We had questions on more than one occasion and the staff at the front desk, especially Ben, were all very helpful. We opted to have the breakfast buffet included with our room charges. This was a very good decision. The restaurant area was large and comfortable and the selection of food and drinks was extensive and delicious. The serving staff were excellent, as well."

"Excellent area to stay. Centrally located, you have access to public transit and shopping. The units are very modern and clean and the building itself is up to modern standards. The unit is open-concept, with the shower and sink in the same space. The shower due to its design had a fair amount of water leaking outside of the shower area with normal use, but used a provided bath mat to dry. Great view from the room and fun watching the happenings on the street. "

"The location of this hotel at a reasonable price makes the stay well worth the cost."

"Very disappointed with our stay. The breakfast was poor, with a very limited selection. On two mornings, the fruit was already spoiled and fermented. If you came a bit later, there was often not enough food left. Sleeping at night was nearly impossible because the room windows faced the railway and tram tracks, making it extremely noisy. The room itself was not properly maintained—there was trash under the bed, the room was not cleaned on any of the days of our stay, the bed linen was not changed, and even basic hygiene supplies, including toilet paper, were not replenished. We also asked if breakfast could be prepared for takeaway on our last day, but the hotel refused without offering any solution. Overall, this hotel does not deserve its 4.5-star rating. The experience was far below expectations, and unfortunately, we would not recommend staying here."