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"Clean rooms and friendly staff"

"Great place to stay, everyone was very friendly. Parking was easy as everyone gets a parking permit. The room was very clean and cleaning was done each day we stayed (5 nights). Only thing that could be better is the pool could be a little cleaner. But also understanding as it was just coming out of Texas winter so the pool probably wasn't used as much consideringit'soutside. There was lots of wasp floating around, leaves, and the bottom looked a little dirty from stuff sinking to the bottom. It didn't stop prople from going in though. "

"Great"

"We were in town for our Grandpa's funeral and were not able to check into our room until close to 7:00. The woman at the front desk was not apologetic at all and only kept repeating that she just got there.. We were lucky to have family also in the hotel to put our bags away and decompress after travel. To top it off the bathrooms were disgusting. I truly believe that a murder happened in our bathroom and it was not cleaned properly. Took pictures and seriously tried calling a forensic hotline."

"Beautiful home and perfect for our 2-night stay! Very spacious, clean and well cared for home! "

"The amenities listed were not available. The pool was closed and the gym didn’t have weights in it. We stayed for 8 nights and they only came into the room one time, when I asked for more towels, left towels and took out the trash in the room but not the restroom. When I asked for compensation for the amenities being unavailable they just told me there was nothing they could do about it. "

"Place was spotless! Only issue with the stay was the bed in the room… evidently the sheets weren’t changed prior to our arrival, fitted sheet had urine stains all over it… honestly didn’t look until this morning when before we left when I was looking for socks that were in the bedding. My wife was completely grossed out! Again, a beautiful hotel, just check the sheets.. I own a business in lytle and unfortunately Best Western is the only hotel in town.. "

"Everything was fine "

"Bad experience. Everything was broken. 1st was given the wrong room. Then was changed to a room on 2nd floor. Elevator worked when arrived, then broke down. AC in room didn't work. Fridge was froze up, didn't work. Ice maker on 2nd floor didn't work. Outside exit/entrance doors were broken: did not lock, so anyone had access. Rooms not too clean. Even the toilet paper holders were broken - paper roll was stuck on the bar - no roller bar - so fell to the floor a lot. Took a long time to get hot water in shower. Breakfast was skimpy. Last day there they didn't even have the hot plates filled. Staff was nice and helpful."