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"First impressions are vital with new customers like we were. Jose welcomed us at reception and was absolutely amazing. Not only did we get to check in early but he also gave us a room upgrade after we signed up to be a member. All of the staff were amazing the room was perfect and we also had food and cocktails in Atlantic gate which was also faultless. "

"Fantastic stay! The only thing this hotel is missing is it's own restaurant for dinner. And it's at the top of a very steep hill which, after enjoying many of Bournemouth's fine restaurants, is bloody hard to climb. The room was immaculate, the staff responsive and professional, highly recommended."

"The front desk attendant was excellent. After a long flight and commute, she was able to expedite the process of getting us checked in. This was exceptional professionalism. "

"Had a lovely stay over"

"Very nice start in town"

"Convenient location , incredibly good price , clean and tidy"

"Clean room, clean bathroom, fresh towels. "

"Very nice place with restaurants and bars, spa and 5 stars service. "

"All good! The hotel was very clean . Same as the room. The girls liked the idea of the loft bed. We had breakfast and it was nice. "