Black Diamond Mines Regional Preserve Vacations

"Just overall great experience"

"Excellent"

"Checked in, no linens in room, walls doors and floors were all filthy. The coffee pot was not plugged in and was unable to locate outlet, staff did fix that. Staff did provided one set of linens for a 4 day stay. Found the smoke detector in a drawer with no battery, advised the front desk of this and was no fixed the whole time there. Spilled some water on floor and when wiped up with a towel, the towel was black. Coffee service was not replenished after day 1. There was no maid service...

"Staff was very good. Breakfast could have been better. Room was very good "

"The hotel was overall good. The front desk was absent most of the time. The pool area was dirty."

"This place was dirty in my opinion. The room still had women hair in it, the door didn't close snug so it rattled all night like someone was trying to get in and I did not approve of the bedding and sheets."

"I had a room for pets- it was reasonably clean, but smelled like it had once been a smoking room. The window wouldn't open; the latch was broken and it looked like it had been bolted shut. The vanity sink handle was leaking badly - I don't think that could have been overlooked so it either wasn't reported by housekeeping or just wasn't repaired. Front desk staff was great!"