Search Ranches in Blackhawk

"We had high hopes for our stay at the Sonesta in Rapid City, South Dakota, but unfortunately, it was a disappointing experience overall. The only truly positive interaction was with the gentleman who checked us in—he was kind, respectful, and professional. Sadly, the rest of the staff we encountered were rude, unhelpful, and seemed completely disorganized. The website advertised both a swimming pool and a restaurant on site—neither of which existed. This felt like blatant false advertising and was a big letdown. To make matters worse, the air conditioning was out for the majority of our stay. Our room was nearly 90 degrees, and while they did provide us with a fan, they told us the AC would be fixed that night. It never was. When we politely followed up the next day, we were met with attitude and borderline hostility, as if we were wrong for even asking. On a more positive note, the rooms were clean and the breakfast was decent—but that alone didn’t make up for the many frustrations we experienced. I would not recommend this hotel unless significant changes are made in both staff training and the accuracy of the amenities listed online."

"Easy to get to and friendly staff. Was a bit noisy with traffic from expressway but overall a great experience "

"Traveling through"

"Great location and very clean."

"It was fine"

"We loved it! Perfect location. Went into Deadwood, ate at the restaurant and had fun in the casino. Our room exceeded our expectations. "

"I am traveling with children. After our day touring around, it was so fun to end our day by swimming. Good Job!"

"The staff was very accommodating. The breakfast they served was fresh and excellent. I liked that we were able to use real mugs and plates and not disposable."

"Besides the hot tub not working and breakfast being mediocre this place is not too bad considering the price."