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"Very comfortable stay. Good breakfast. Highly recommended."

"Lovely hotel, bit dated in areas but that wasn't a problem to us. No complaints about our room. All the staff were very friendly. We enjoyed our evening meals at the hotel, breakfast could be improved slightly. Great location also an added bonus was the car park underneath the hotel."

"Lovely spacious apartment, immaculately clean with everything you could need for cooking in. Very comfortable bed and beautiful smelling toiletries. The only thing it lacked was a lamp in the living area (as the lighting was extremely bright) and coffee cups that fitted the coffee machine. Overall a great place to stay and friendly, helpful staff. "

"Very nice , staff on desk lovely "

"Excellent breakfast, both in quality and choice. Amazing pastries! Staff were very welcoming and helpful. Room was fairly small (comfort double) but clean and comfortable. Also wonderfully quiet."

"Lovely hotel in a wonderful location. Don't be put off by it's roadside position. The rooms are located at the rear of the hotel, with stunning views overlooking the river and Abbey. Our room had french doors out on to the riverside. Super friendly and courteous staff. Look forward to staying again"

"Easy check in with very friendly staff. It was perfect for what we needed, a quick get away close to the beach and they had a pool, garden and parking. "

"I booked a two-night stay, arriving on the 20th, with check-in scheduled for 4:00 pm. I have been a loyal customer of this hotel for many years, dating back to its time under the Hallmark brand and later the Menzies Hotel Group, and I continued to stay regularly until the COVID period, and one visit prior to this since, I do understand covid change their hospitality business but noting should have effected general running and courtesy On this occasion, I booked through Hotels.com as it was an affordable short break. This stay was particularly important to me, as it was intended to give me the chance to get out of the house and gently improve my mobility following recent knee surgery. After a long period of recovery, this short break meant a great deal to me both physically and mentally. Given my long-standing history with the hotel and the personal circumstances surrounding this visit, I felt it was important to share this context with you. When my partner and I arrived at approximately 3:50 pm, we entered the hotel before unloading our luggage, as we noticed that the car park was now managed by a private parking company. This was £20.00 per night which of course we paid without hesitance on line even though The hotel appeared completely empty, and our vehicle was the only one in the car park. As we approached the building, everything gave the impression of being neglected and unwelcoming. i would like to send you full details of this horrendious experience"

"The male member of staff who checked me in was excellent and a credit to the company. "