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"Overall still a great hotel but noticing standards dropping, no hairdryer in room, tiles are getting dirty in bathroom. Breakfast buffet choice limited in comparison to a London 5* equivalent "

"Great staff "

"My daughter, granddaughter and I had a 2-night break. Our room was a little small for 3 of us and it could have done with a set of drawers and more storage space for our cases. However, as my grandaughter stayed for free, it was excellent value. All the staff on reception, in the restaurant and our room attendant were lovely. The breakfast, which was included, was also excellent. If we return to Birmingham in the future, we would be very happy to stay again. Thank you"

"Staff were very friendly and helpful "

"A very clean, modern and comfortable hotel. The best beds and pillows for the most luxurious comfort. A great bar and seating areas. We couldn't park in the hotel but could next door in the Q park without booking. "

"Everything was perfect. Zero faults found. "

"Ideally located just over the road from the station, close by to lots of bars and restaurants. Nice bar area and an excellent breakfast, would stay again. "

"Very convenient, even though the hotel is going through a major refurbishment!"

"Good for short stay"