Hilton Garden Inn Boca del Rio Veracruz

Property class: 3.5

Choose dates to view prices

At Hilton Garden Inn Boca del Rio Veracruz, you can look forward to a grocery/convenience store, a garden, and laundry facilities. The on-site restaurant, The Garden Grill, features international cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 349
AED 412 total
includes taxes & fees
28 Sep - 29 Sep

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, WiFi (free)

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, WiFi (free)

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(49 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, WiFi (free)

Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, bedside tables, a chair, and artwork on the walls.

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(25 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, City View

A hotel room with a bed, a desk with a computer, a chair, a television, and a window with curtains.

Suite, 1 King Bed, Balcony, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Master)

A modern living room with a sofa, a bench, a table, and a dining area with chairs.

Suite, 1 King Bed, Balcony, Ocean View (Master)

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

A modern living room with a sofa, a coffee table, and a TV.

Junior Suite, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, Accessible

A hotel room with a large bed, two bedside tables, a nightstand, and wall-mounted artwork.

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Room with City View

A hotel room with a bed, desk, chair, and a window with curtains.

King Room with City View

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Room Balcony With City and Ocean view

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a window with curtains.

Deluxe King Room Balcony With City and Ocean view

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mobility and Hearing Accessible King Room with Roll in Shower

A hotel room with a large bed, two bedside tables, a phone, a lamp, and three wall-mounted paintings.

Mobility and Hearing Accessible King Room with Roll in Shower

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Boca del Río, Hilton Garden Inn Boca del Rio Veracruz is near the beach. Plaza Las Americas Shopping Mall and Plaza Mocambo Veracruz are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Veracruzano Coral Reef System National Park and Playa Marti. Museo Agustín Lara and Veracruz Wax Museum are also worth visiting. Visit our Boca del Río travel guide
Map
Boulevard Manuel Avila Camacho s/n, Boca del Río, VER, 94299

What's nearby

  • Veracruzano Coral Reef System National Park
    3 min walk - 0.3 km
  • Big Bola Casino
    7 min walk - 0.6 km
  • University of Veracruz
    15 min walk - 1.3 km
  • Plaza Mocambo Veracruz
    3 min drive - 1.5 km
  • Plaza Las Americas Shopping Mall
    4 min drive - 1.9 km

Getting around

  • Veracruz Central Station
    18 min drive
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Green Box
    4 min walk
  • Quekas Chili
    2 min walk
  • Villa Rica Restaurante Costa de Oro
    5 min walk
  • Pinshi Suchi
    4 min walk
  • Madison Grill Boca
    5 min walk

About this property

Hilton Garden Inn Boca del Rio Veracruz

  • Hotel near Plaza Las Americas Shopping Mall
  • Consider a stay at Hilton Garden Inn Boca del Rio Veracruz and take advantage of a grocery/convenience store, a garden, and laundry facilities. The on-site restaurant, The Garden Grill, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • A 24-hour front desk, a reception hall, and multilingual staff
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 108 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Rainfall showers, designer toiletries, and hair dryers
    • LCD TVs with premium channels
    • Daily housekeeping, desks, and phones

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,917 reviews
The price is AED 321
AED 379 total
includes taxes & fees
27 Sep - 28 Sep
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 299 for adults and MXN 199 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,165 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 299 for adults and MXN 199 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Boca del Rio Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hilton Garden Inn Boca del Rio Veracruz?

As of 19 September 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Boca del Rio Veracruz on 28 September 2026 start from AED 349, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Boca del Rio Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Boca del Rio Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Boca del Rio Veracruz?

Check-out is at noon.

Where is Hilton Garden Inn Boca del Rio Veracruz located?

Situated by the sea, this hotel is within a 10-minute walk of Veracruzano Coral Reef System National Park and Big Bola Casino. University of Veracruz and Plaza Mocambo Veracruz are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Boca del Rio Veracruz Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Every thing was excelent, from service to clean rooms, the personal was very good and prompt to assist us with anything and everything that we need it
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect, its near downtown Veracruz and has many bars and restaurants surrounding it. Its also near to various beaches and attractions. Its clean but could improve the facilities in the bedrooms.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my night wonderful, whether I wanted to enjoy the rain and ocean waves sound or close the balcony door and have quietness. Those sliding doors were perfect. To be able to have both made my stay super enjoyable.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
The location is good. It is possible to walk to malls and restaurants . However, the room wasn't that clean. There were hairs on the sheets , towels, and floors. We had a ocean view room, but the windows were locked, felt more like a prison that a Hilton hotel. There was mold in the bathroom and room ceiling. The staff in reception were attentive but when asked for a tax invoice they denied to provide it. The place is not worth for the price.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The door safety lock was missing.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom needs a lot of improvements. Shower barely spray water. Water pressure on and off.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Overall, our stay at the Hilton Garden Inn Boca del Río was decent, but there is room for improvement. Booking through Expedia was easy and hassle-free. We had five rooms booked, but only three were ready at the 3 PM check-in time. The other two were not available until around 4:30 PM. The rooms were moderately clean, but we found hair in some showers, crumbling walls around the AC units, and beds that were noticeably slumping on some ends. The rooms were about a 3.5–4/10 overall. The pool was clean, warm, and had plenty of towels. We also enjoyed the restaurant and bar. The bar was limited in selection and not well stocked, but the staff was attentive and did their best to accommodate us.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet did not flush. Loud noise from party in courtyard.
Stayed 14 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Everything 👎
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness

Overpriced but ok

It is a little run down, the water from the shower came out and made a mess in the bathroom, the Bar needs more different alcohol, but it is all good
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
I reported that I had left clothing inside one of the dresser drawers a few hours after checking out. The explanation I received, after sending several text messages, was that the person responsible for checking the room would not be available until the following day at 12:00 p.m. Yesterday (Saturday), I continued sending messages, but I was told they were very busy and still had not been able to inspect the room (Junior Suite 217). In the end, they informed me that none of my belongings were found in the drawer. This was a very disappointing experience because I know I left my items in that drawer.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I was really disappointed every thing in the hotel is old and warned out, the beds, the towels, the pillows the sheets. The shower was not working right. And the attitude at the reception was not very helpful as well. Over all is too high for what you get.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Personal atento , buen servicio , habitaciones con aire acondicionado ruidoso y en malas condiciones
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Cuando llegue me asignaron una habitación diferente a lo que había pagado, y en compensación me dieron el desayuno del día siguiente y me pasaron a otra habiatacion pero estaba peor que la primera porque no tenía frigo, no salía agua caliente de la regadera, estaban cayéndose los cortineros y se encontraba sucia la habitación
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, llegue antes del check in, me ofrecieron resguardo de equipaje si quería pasar a la playa, excelente servicio.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy caro para las condiciones en las que se encuentra, el aire acondicionado viejo sonaba horrible los muebles desgastados y viejos
Stayed 2 nights in Aug 2026