Find hotels near Books & Books, Miami from AED 462

"I was pleasantly surprised with this property. This is the first time I have stayed at the Sonesta. Large, clean rooms, well appointed, amazing staff. I would definitely stay here again. My only complaint are the pillows….. most uncomfortable "

"Good"

"It is missing basic stuff like water (free of charge), and microwave. The staff is not that friendly, could be better."

"Overall Great! "

"The bed was super comfortable!"

"Absolutely no water pressure in the shower! Great location. "

"The Room was dirty, carpet on terrible condition, matress with stains, the light on the beds dont work. Elevator make a crazy noise i thought i was going to stay stuck inside. Too expensive for this facility. They need to remodeled everything. Its completely overpriced and overvalued."

"Beautiful location and very clean and elegant rooms. Great restaurant also"

"Great location in Coconut Grove near many good restaurant options. The problem with this hotel is the front desk staff. Terrible treatment of customers. Only one person working during check in / check out. There was a line of 15 to check out. Tried to gently ask the person at the desk if anyone could help and she snapped at me that she "was alone" as though it were my fault (meanwhile there was what seemed to be a manager in the office nearby who did not jump in to help). She refused to print me a receipt saying it was through Expedia. I always book through Expedia and no hotel has ever denied me a receipt. Particularly since I needed the receipt for the incidentals which is directly with hotel. Overall very unprofessional front desk staff. Loved the hotel, it's unfortunate that they don't have a better trained and more customer friendly front desk staff. "