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"Poor communication on their "shuttle" service . We signed up ahead of time they told us $10 a person , we waited patiently and 15 minutes after our scheduled time they still hadn't communicated that they were running late , we decided to get an uber instead which showed up in seconds . Their elevators didn't work half of the time . The beds were comfy but they need more organization knowing that they are dealing with cruisers and timelines Also coffee sucked , vending machines were overpriced and had horrible selections. Do better"

"Everything was great"

"The beds were very very comfortable....the room was huge....the free breakfast was complete with the fixings including scrambled eggs, sausage, breakfast potatoes,etc........included all natural Greek yogurt... Truly complete experience....the 8th floor had a tremendous outdoor deck that had the best view of the space needle"

"The front desk staff is amazing. They are so helpful and courteous. Regardless of who we spoke with, everyone was friendly and knowledgeable. The rooms are very spacious and well appointed and quiet. Great location, 10-15 minute walk to all of the major attractions."

"Staff tried to be helpful as much as possible with language barrier. Not a lot of workers spoke english well."

"The room was very clean, quiet, spacious. Great location and less expensive than the hotel across the street. One of two elevators was out of order. There is only complimentary coffee before 7 am. After that you have to pay at the expensive cafe. "

"The hotel was an incredible value and within walking distance of amazing restaurants and sightseein. The staff couldn’t have been more helpful finding my phone charger, calling for a car that was cheaper to get to airport, offering to store bags, kind and attentive, professional. I’d stay here again for sure! Such a comfortable place to stay!"

"Fantastic property in Seattle. Beautiful grounds/amenities. Could use some updating here and there… but overall a great spot. Location is excellent. "

"Clean room, helpful & friendly staff, conveniently located near light rail, walking distance to Pike’s Place and many other great locations. My husband and I really enjoyed our stay and will be back!"