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This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...

Nice hotel

Great place to stay!

Stay was as expected. Lots of room to sleep all four of us on two Queens and a sleeper sofa. Its been a couple of years since we have been in a Springhill suites but it appears that they have remodeled the bathrooms and we love the new look, except that the sliding door does not have a lock, which some people will not like.

The staff is friendly professional. Ive stayed here several times in the past while traveling for work and they are always warm and welcoming

This property surpassed our expectations. Very comfortable and clean. Everything we needed was available. The available snacks and drinks were a fantastic touch. The house has been preserved beautifully. The outside yard/patio space and front porch were covered and perfect for relaxing. By far one of my favorite stays amongst my travels. Highly recommend.

We just loved this property due to the location from the airport. The hotel itself was just great. From its complimentary breakfast, little game section it had for your children and family entertainment, it's separate computer area, it's indoor pool, laundry room for guest.

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.

Fabulous. I booked based on the high review and this place didn’t disappoint. Completely renovated. My room was well appointed. Bathroom brand new. New carpet. Bed was comfortable. My room choice featured a small refrigerator and coffee maker. I parked right outside my room. Area was safe. Newly paved parking lot. Lots of food options in the area.

Very nice

This hotel is spacious, clean, reasonably priced, conveniently located and has everything you need! The pool is clean and staff is friendly and attentive. Great value

We stay every time we travel from Buffalo airport.

I grew up in Buffalo (actually Cheektowaga) and hadn't been back in 5 years. I brought my eight year old daughter along for her first Western NY experience (summer, not winter). Given health conditions of family members, we decided it was better to stay in a hotel during our stay. TownePlace was an affordable solution. Sometimes affordable means a little less desirable location or hotel condition. This was not the case. We will stay here again next time (hopefully not another 5 years) and I will...

Room was great. Hot water cycled cool to hot and back.

We loved this hotel! 10 minutes from the airport with a free shuttle (although we could only use it one way because of the hours). The staff were all so friendly. The room was clean and comfortable. Breakfast variety was nice. The sausage could have been cooked a little better and we would have preferred individual yogurts over the bowl.

Clean, convenient and quiet.

Thanks

everything was absolutely perfect. The restaurant is incredible. Room service was top-notch. We did not even want to leave!

I loved this hotel. It's small, quiet and beautiful. The common areas are lovely for hanging out. Our room had a gas fireplace and so we were able to make it nice and cozy despite the cold. The bed was super comfy. The staff were friendly and spoke highly of the owners. The owner communicated directly with me via text. I want to go back to Buffalo, just to stay at this hotel again.