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This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...

Nice hotel

Stay was as expected. Lots of room to sleep all four of us on two Queens and a sleeper sofa. Its been a couple of years since we have been in a Springhill suites but it appears that they have remodeled the bathrooms and we love the new look, except that the sliding door does not have a lock, which some people will not like.

Great place to stay!

The staff is friendly professional. Ive stayed here several times in the past while traveling for work and they are always warm and welcoming

We just loved this property due to the location from the airport. The hotel itself was just great. From its complimentary breakfast, little game section it had for your children and family entertainment, it's separate computer area, it's indoor pool, laundry room for guest.

This property surpassed our expectations. Very comfortable and clean. Everything we needed was available. The available snacks and drinks were a fantastic touch. The house has been preserved beautifully. The outside yard/patio space and front porch were covered and perfect for relaxing. By far one of my favorite stays amongst my travels. Highly recommend.

Fabulous. I booked based on the high review and this place didn’t disappoint. Completely renovated. My room was well appointed. Bathroom brand new. New carpet. Bed was comfortable. My room choice featured a small refrigerator and coffee maker. I parked right outside my room. Area was safe. Newly paved parking lot. Lots of food options in the area.

Very nice

We were so pleasantly surprised when we arrived at the hotel. We travel to Buffalo often, family and our daughter is in college there. We have stayed in many hotels in the area but none were as charming, beautifully designed, clean, and had a staff that was available for anything you needed. The lobby is like being in someones beautifully decorated living room. Our room was lovely with a very comfortable bed and a small living room wtth a pull out sofa. Thanks for the candy when we arrived...

This hotel is spacious, clean, reasonably priced, conveniently located and has everything you need! The pool is clean and staff is friendly and attentive. Great value

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.

We stay every time we travel from Buffalo airport.

We loved this hotel! 10 minutes from the airport with a free shuttle (although we could only use it one way because of the hours). The staff were all so friendly. The room was clean and comfortable. Breakfast variety was nice. The sausage could have been cooked a little better and we would have preferred individual yogurts over the bowl.

I grew up in Buffalo (actually Cheektowaga) and hadn't been back in 5 years. I brought my eight year old daughter along for her first Western NY experience (summer, not winter). Given health conditions of family members, we decided it was better to stay in a hotel during our stay. TownePlace was an affordable solution. Sometimes affordable means a little less desirable location or hotel condition. This was not the case. We will stay here again next time (hopefully not another 5 years) and I will...

Room was great. Hot water cycled cool to hot and back.

Clean, convenient and quiet.

Thanks

Room was so clean Halley who got it ready did a great job and Linda our house keeper was amazing ! We will definately stay again when we are in the area ! All the staff was pleasant, so happy with our stay