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"Just checked in after a long trip from the US and I couldn't be happier. The doorman greeted us and carried my two little girls bags to the front desk. Farnoosh at the front desk was able to get us early check in, which I very much appreciate it after an overnight flight. I'm incredibly pleased with the overall experience, friendly customer service, and wonderful room. It's located conveniently close to all the touristy things like Big Ben and Buckingham Palace. You could get lucky enough with a room that has a view of the London eye. I wouldn't think of staying anywhere else when traveling to London."

"My friend and I stayed here for 9 nights. It was in a great location. Only a 10 minute walk to the London eye and had a bus stop only mètres from the front door and a tube station only about a 2 minute walk away. The room was standard hotel size (not overly large) but had a kitchenette which was very handy with a Sainsburys just downstairs. The hotel staff were very friendly and helpful, printing out a lengthy document for us. There is a guest laundry with the washing machines free to use but payment required for the dryer. The staff frequently changed towels and linen and restocked kitchen necessities including coffee pods. There is a gym and restaurant, but we used neither of these so can’t comment. Would definitely stay here again. "

"Central location, amazing view from the hotel room, within walking distance to dining, shopping, sight seeing, and convenience store. Comfortable beds and 24/7 snack shop in lobby. Also, there is, in fact, a lift despite what was in the fine print!"

"Excellent experience! A hiccup or two the first day, but the manager Jake took very good care of us and went above and beyond to make sure that we were happy! The staff was so helpful. Highly recommend this property "

"The hotel was very nice."

"Convienent location, very clean and comfortable for our quick stay! Limited space in the room but was not a problem for us. "

"Hotel overall was great except for the strong, over powering smell of perfume or patchouli in the lobby. Loved the location. Close to Westminster Bridge, Lambeth North station and bus stops. Lots of restaurants, pubs and shops near by, but found the area a bit rough."

"We had an incredible stay with an upgrade to a suite. This is the best place we've stayed in London and especially for the price - we don't normally stay anywhere too fancy in London due to being way out of budget, but we were really impressed and the service was fantastic from everyone we dealt with during our stay. We also ate in the restaurant which was excellent and took advantage of the 2 for 1 cocktails. The rooftop bar has phenomenal views but pricey as per London. It couldn't be in a better location either, just a 10 min walk from Liverpool Street station, and literally next door to Aldgate station."

"Very helpful staff and pleasant "