"Great staff, clean room, breakfast great, spa great"

"This was my 4th stay at this hotel. I can honestly say that the staff are so friendly and welcoming. From reception staff to bar staff. Thank you so much for another great stay🙏👍"

"Very friendly staff, hotel is clean and a good breakfast. Ideal location, we always stay here when visiting the Playhouse Theatre."

"Top class hotel with excellent amenities and and friendly welcoming staff. "

"It was a good location and about 5 min walk from the train station. The room was clean and made daily even when we left quite late. The staff was friendly and good breakfast. "

"Was up too early for breakfaast as we were catching an early flight from Bristol Airport. We had a meal the night before - we ordered a plate of mac cheese, which was huge and very dry, unfortunately. The room was a good size and clean. The staff, as always, very friendly and efficient. "

"Enjoyed our stay, very handy for the cave Christmas event we attended. "

"Great stay! Well stocked appartment, modern. Great communication before arrival and during stay."