Find all hotels by Fraser in Brooklyn, NY

"I booked the junior suite with the large balcony on the second floor & the property staff put me in a much smaller room on the third floor. When they were told of their mistake, they told me to contact Expedia for any issues, concerns, or refunds. When i asked for a receipt that reflected the room in which i had to stay, they told me the receipt will look like the one i received from my booking, even though i never stayed in that room. Their towels & washrags were heavily stained. When house keeping was told, they brought new towels that were still stained. The mirror in the bathroom was broken & swinging loose. Now the property staff are trying to give me the run around on my receipt, telling me they have to make a receipt & that I’ll get it via email within 24hrs. I told them i need that reflected in writing because i have no guarantee that that email will be sent. They told me once again they need to contact their manager. "

"Nice room but no hot tub or whirlpool in the rooms"

"The bathroom was awsome. The bed however was lacking. The mattress pad was to small and would not stay in place. The blanket was a sheet then duvet then another sheet ontop. The tv had limited shows and was old. Other hotels have netflix or other platforms you can log into tmeporarily. "

"Staff was able to accommodate with parking at our late arrival. Place was perfect for pre cruise and near the subway to visit NYC."

"The room is exceptionally clean and the staff are very professional. I have truly enjoyed my stay here."

"Pet friendly "

"Wonderful, convenient, comfortable"

"Room was clean and roomy. Staff was beyond nice and helpful."

"parking can be difficult but we always find it in the area at most 1 or 2 blocks away"