"Unacceptable Hotel Conditions – Request for a Full Refund I have been booking through Expedia for over 10 years because I have always trusted your platform. Unfortunately, this has been the worst travel experience I have ever had. The hotel is an absolute disgrace and should not be listed on Expedia. Our first room was dirty, had no air conditioning, and was completely unacceptable. The receptionist showed no concern and made no effort to help. After a lengthy discussion, we were moved to...