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"Some of the staff members were not very guest focused"

"Amenity so poor"

"The staff were wonderful and kind. The room was clean, simple but well kept, and it was a really affordable option. Right next to a train station which you can use to get into Brussels central. The buffet breakfast was lovely and got us fuelled up each morning. Would definitely stay here again!"

"Staff is basically nonexistent. Our towels and bedsheets had some stains on it and we tried to contact staff but no one answered. We went downstairs to talk to staff and no one was there either."

"False fire alarm in middle of the night. Poor emergency management. Noisy building work starting @ 07:00 in the morning. Never again"

"The hotel staff was very kind and helpful . Our room was clean, spacious, and quiet. The water pressure in the shower was superb. The location is good - about a ten minute walk to all metro stops. "

"We loved our stay. The location is fantastic, with parking right in front of the hotel and all major tourist attractions within easy walking distance. The amenities were great — we used the gym, and our kids had a wonderful time in the indoor pool. Breakfast was delicious with plenty of options. We definitely recommend this hotel."

"It was a great room."

"Clean comfortable room, great location, nice on site bar but they were out of menu items every night we were there."