"We stayed there for two nights and valet parked my car . On the day we were checking out, the valet services lost my Tesla’s key. The staff was very helpful to locate the car via security cameras and I had to go get the car from the garage with their staff . They were apologetic about it and were going to reserve my valet fees . It was inconvenient and has never happened to me before. "

"Clean rooms"

"Good "

"This hotel is lovely and very clean, it is well located and you can walk to downtown Santa Monica and the pier, the pool was also nice and was pretty quiet when we went to swim- so plenty of lounges available. "

"No microwave "

"Staff was friendly, helpful and personable. Rooms were clean, comfortable and the whole hotel was very well kept!"

"Staff was accommodating with any request "