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"Centrally located in Bastogne with free parking at the rear of the hotel. Staff at the hotel were excellent. The staff in the restaurant couldn't do enough for us - great service. Room was large and comfy. Overall, great place to stay and eat."

"We used the spa and it was amazing!"

"Stayed at Chateau d’Urspelt to kickoff a 2 week trip in Europe from America. From the second we turned into the hotel grounds (which lies upon renovated castle grounds), we were so impressed. We immediately had our jaws on the floor with the overall ambience and beauty of the resort, and enjoyed time in the library on the first afternoon. Major highlights that simply cannot be found elsewhere are the gorgeous spa equipped with a LARGE network of natural-looking caverns to swim through, with an amazing sauna, and the very cool underground cellar bar which was also larger than I thought. The second night a large senior tour group had been stopping through for dinner and a one night stay, and although the hotel was significantly busier than our first night, the restaurant staff treated us with care and individuality, and we were not bothered by any noise. In fact the Bar that night was a huge trip highlight! Big shoutout to Bruno and Moses for making us feel at home immediately"

"Everything was pretty nice "

"Restaurants, shops nearby all walkable. Restaurant in the facility."

"The hotel receptionist Pedro was fantastic. He was professional, helpful and kind. He should be promoted to manager. The kitchens delivered up delicious food. Our server in the restaurant was forgetful though. We stayed one night in the Design hotel and the other night in the Kroener connected sister hotel. Both of our rooms were beautiful, well decorated, spacious and clean. I recommend these hotels. "

"Good location and special lift and cable car to the Spa"

"A gorgeous hotel in the centre of a small town. It was initially difficult to find and locate the entrance to the underground car park but this turned out to be very convenient and totally safe. Check-in was easy but we were surprised that the best way to reach our room was by going out of the front of the hotel to re-enter by another door. This was not a problem and the lifts were good. The room was excellent, with a nice view of the town square. It was large with a king size bed, and a very nice bathroom. The breakfast buffet in the restaurant was plentiful with a wide selection of hot and cold options. The spa was an added bonus. Overall, a superb hotel."

"We liked the size of the room and where the hotel was located in the town. It was easy to access the F1 shuttle and walkable for many good cafes and restaurants. There was also a very cute dog that may have lived with the owner that was a big highlight. We did not like the condition of the hotel or room. The pictures on the website were obviously of a better time for the hotel. The bed was uncomfortable, the two very old pillows were almost not pillows, the bed linens and towels were very worn. The shower had great water pressure but the shower enclosure was awkward and ineffective. The bathroom floor was very slippery with so much water getting on it. There was no tv, the wifi was not good and the parking is just general street parking ( which we had no problem finding parking). Overall, I would personally not stay at this hotel again. It is way too run down and old. However the place would be cute if some love and care was put back into it. "