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Crystalbrook Bailey

5.0 star property
Luxury hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Crystalbrook Bailey

Front of property - evening/night
3 bars/lounges, wine bar, cocktail bar
1 bedroom, in-room safe, desk, blackout drapes
Outdoor pool
Lobby sitting area
Crystalbrook Bailey balances luxury and sustainability. Guests enjoy free in-room WiFi, relax poolside, or explore the nearby Esplanade. Attentive staff offers tour assistance, making it easy to discover regional attractions after breakfast or dinner at the hotel's restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
The current price is AED 450
AED 495 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Urban Queen

1 bedroom, in-room safe, desk, blackout drapes

Urban Queen

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Master

1 bedroom, in-room safe, desk, blackout drapes

Urban Master

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Urban

1 bedroom, in-room safe, desk, blackout drapes

Family Urban

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Eco-friendly toiletries
2 bathrooms
  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

View from room

Urban King

9.4 out of 10
Exceptional
(103 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

1 bedroom, in-room safe, desk, blackout drapes

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Residence

1 bedroom, in-room safe, desk, blackout drapes

Two Bedroom Residence

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

1 bedroom, in-room safe, desk, blackout drapes

Three Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

1 bedroom, in-room safe, desk, blackout drapes

Urban Twin

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Master Bath

1 bedroom, in-room safe, desk, blackout drapes

Urban Master Bath

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Separate bathtub and shower
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Balcony Queen

1 bedroom, in-room safe, desk, blackout drapes

Urban Balcony Queen

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
163 Abbott Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Esplanade Lagoon - 5 min walk - 0.5 km
  • Reef Fleet Terminal - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪La Pizza - ‬3 min walk
  • ‪Skewers Lover 炸串 - ‬3 min walk
  • ‪Cc’s Bar And Grill - ‬1 min walk
  • ‪Pho Street Cairns - ‬1 min walk
  • ‪Villa Romana - ‬2 min walk

About this property

Crystalbrook Bailey

Luxury hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Cairns Central Shopping Centre, Crystalbrook Bailey provides a garden, dry cleaning/laundry services, and 3 bars. At the 3 on-site restaurants, enjoy breakfast, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Express check-out, an elevator, and free newspapers
  • A water dispenser, smoke-free premises, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 217 rooms include comforts such as first-run movies and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, eco-friendly cleaning products, and first-run movies

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Breakfast, lunch, dinner served; ocean views

Crystalbrook Flynn

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,007 reviews
The price is AED 417
AED 459 total
includes taxes & fees
25 Nov - 26 Nov
Crystalbrook Flynn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Does Crystalbrook Bailey have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Crystalbrook Bailey?

As of 31 October 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on 9 November 2025 start from $134.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Bailey pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Bailey?

Self parking is available for AUD 12 per day. Limited spots are available.

What time is check-in at Crystalbrook Bailey?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crystalbrook Bailey?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crystalbrook Bailey located?

Located in Cairns Central Business District, this luxury hotel is steps from Cairns Night Markets and Cairns Esplanade. Cairns Central Shopping Centre and Reef Fleet Terminal are also within 15 minutes. Cairns Station is 12 minutes by foot.

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Reviews

Crystalbrook Bailey Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 646 out of 911 reviews
Rating 8 - Good. 186 out of 911 reviews
Rating 6 - Okay. 44 out of 911 reviews
Rating 4 - Poor. 20 out of 911 reviews
Rating 2 - Terrible. 15 out of 911 reviews

Reviews

10/10 Excellent

Tasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, location was perfect, amenities were great and the staff were always pleasant. Thanks for a wonderful stay!
Stayed 5 nights in Oct 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the customer service and the rooms 👌
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Very helpful stays.
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and friendly. Great location
Stayed 5 nights in Jul 2025

10/10 Excellent

jorja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

8/10 Good

Xiaowen

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great, all staff we interact
Stayed 6 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, great service, very comfy and the rainhead shower was amazing. Brilliant location too
Stayed 2 nights in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in an ideal location. I think it wiuld be a 5 star if the gym was better equipped and the pool got sun.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Cairns

The room was lovely, spacious & clean. The shower was awesome & bed & pillows were amazing! Great location & facilities.
Stayed 2 nights in Jul 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very quiet and central to town. We really enjoyed our stay, though we were randomly allocated a wheelchair friendly room which did not include the bathtub as pictured.
Stayed 6 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Great location and new modern room with very comfortable king bed.
Stayed 4 nights in Jun 2025

6/10 Okay

Nobuhiko

Liked: Cleanliness
Disliked: Property conditions & facilities
It was good hotel near a lot of famous place. If you stay higher floor, it has nice view but if you stay lower floor, you will hear music from ground floor by 10pm and bit noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walkable to dining shopping. Clean rooms quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, well located
Stayed 8 nights in Jun 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a family stay. Very accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Exactly the quality we expected from this chain. We were only there for one night passing through, but had a lovely stay.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fine. The coffee machine rarely worked and in a place this size more than one machine is necessary. When the machine wasn’t available you had to purchase coffee from the bar. Everything else was fine.
Stayed 3 nights in Oct 2025

8/10 Good

Kornylius

Liked: Cleanliness
Disliked: Property conditions & facilities
Great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Convenient location
Stayed 2 nights in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Excellent location. Easy parking. Nice staff. Large and quiet room. Many nearby restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, the hotel was very clean and the room very spacious, definitely would stay again so many little details that made the room worth staying in
Stayed 1 night in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as alwyay
Stayed 1 night in Aug 2025

8/10 Good

Yudai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, professional, and friendly staff in all areas, reception, catering, house services, and maintenance. A very clean and well kept facility. Excellent central location, easy to get around the local shops and amenities. Quick ride from the airport. Highly recommended and will definitely stay here again when we return to Cairns.
Stayed 8 nights in Jul 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay in the heart of the city. Our room was modern and fresh and the staff were friendly and very helpful. A big shout out to Chris the chef on the buffet breakfast. A must have to start the day as his home made breads were delicious.
Stayed 2 nights in Jun 2025