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"Decent breakfast selection, good staff, close to shopping and transit making it a convenient location. Pool and hot tub good. Everything was clean. Beds were not the most comfortable, but not so bad as to be a dealbreaker. "

"Smooth check in and room was very clean. Great place to stay with long term parking and airport shuttle."

"The breakfast was good"

"we enjoyed the free breakfast"

"Disappointing stay at Sandman Hotel. Requested a lower floor multiple times due to my child’s difficulty with elevators—no response and was told it wasn’t possible. We were placed on the 12th floor and only moved to the 5th after insisting at check-in. Hotel advertises being family-friendly but showed little understanding for sensory needs. We even had to clean our own room after requesting housekeeping. Raised concerns at check-out, but nothing was done. Customer service needs serious improvement."

"Shower pressure was low and the water was not hot. Room 402"

"Ac not woking"

"Very good! "

"This place was full of homeless people in the lobby. It did not feel safe. The staff could not have cared less. The elevator was not working. There was no coffee available. You had to ask the front desk for a cup and the cream and sugar likely because all the vagrants are having out in there taking it. This was the first and last time staying there. We have stayed at the Best Western up the block several times with zero issues. This means they have figured out how to keep these people from hanging out in their building and parking lot. The staff at the front desk of the best western should be training your staff. They look depressed, are lazy and seem to only care to do the bare minimum and only speak when spoken to. What a waste of money. Would urge people to stay somewhere else."