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"great location, Walkable to centre of town. Great choices at breakfast, good room although hanging cupboard is very cramped with an ironing board in it. It would be good to have some other hooks on the walls."

"It isn’t so much the property that is the problem, it is the staff annd operation. I waited 4 hours for a room, the staff was unhelpful and uninterested, the central heating was not turned on until 1700 hrs so the room was cold, the restaurant food was basic and unappealing. Most confronting was the hotel’s policy that guests cannot order in takeaway - that policy was not mentioned on its website or the Expedia property description. "

"Room was unclean. Front desk and bar staff were great but restaurant staff was inattentive. Nice property on the side of the river but not worth the cost"

"Breakfast good. Dinner good. Room ok. "

"Excellent stay. Room was very comfortable and clean. Used the gym which was ideal. Bar was a bit chaotic and it seemed some staff were new or inexperienced but generally good. Restaurant food was excellent. "

"The bed was far too small - I didn't get a decent night's sleep there due to that. There was a power socket on only one side of the bed - very inconvenient. The wi-fi was very good but very fiddly to connect to. We were charged to park there - this is just grasping. The single lift was glacially slow. The staff were all very helpful and pleasant apart from the woman on reception when we checked out - she was abrupt to the point of rudeness."

"Room look untidy, there was a massive rip in the carpet, dirty clothes and underwear had been left in one of the drawers from a previous guest, stains on the walls. Altogether a horrible room. Never going back to a Ramada. "

"The staff were excellent, the breakfast food was also really good. But I felt the property was a showing signs of lack of care. It was just small things, for example: the tables in the dining area were marble topped, most of which were visibly chipped. One of the blinds in the bedroom was frayed at the edges. The bathroom door was a sliding glass door which got stuck every time if you fully closed it. Once you spot one, the other little flaws become more obvious. In addition, our bedroom was located directly opposite the cleaning/linen room, the door to which was open for the duration of our stay. The room itself was clean and comfortable. Although it was facing the front of the building, which is on a main road. It would benefit from sound proofing. That said, the view across the park was really nice. The location is about 10-15 minutes walk to the city centre, and you can benefit from walking through the park part of the way. Overall, it was a nice stay. All the staff were very friendly and helpful. Check in was easy and swift. I wouldn't class this as an exceptional stay though."