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"Breakfast was poor, some scrambled eggs, bacon and cakes that were lousy or a day old. The elevators are old and noisy. One morning I left a piece of toilet paper in the toilet and when I come back in the afternoon was still there, the toilet wasn't even flushed. I move around with a mobility scooter but the property does not have ramps, so if you have limited mobility stay away from this hotel."

"Easy check in, staff was very nice, friendly and helpfull. Room was perfect when I got in."

"This hotel has never let me down. The restaurant food is delicious. They offer breakfast and dinner and I highly recommend BOTH! The kitchen staff is so friendly. The reception staff are also friendly and very helpful. The room was clean and had all the necessary amenities. It's a very quiet place to sleep. I took advantage of the fitness room during my 4 day stay. Just perfect. The reason for the 4/5 score for the 'condition of the property' is because only one of two elevators was working and the interior stairs did not have an entry/exit into the lobby. I would have gladly used the stairs to go up and down but ending up outside the building wasn't really convenient. It will be much better once the second elevator is back in business. I still highly recommend this hotel."

"One of the best hotel stays I have had. Check in was friendly, easy and welcoming. The concierge even gave my daughter an easter toy and treats. They truly went above and beyond to ensure we were welcomed and comfortable. Very refreshing and appreciated. "