Find Historic Hotels in Brantford

"Hallway smells "

"The staff was very friendly,and the room was very well maintained. I found it to be a huge problem that they did not have stairs available and guests could only use the elevators. There was a concert and everyone got back to the hotel at the same time. Two of the three elevators broke so we were stuck waiting in a huge line. The staff did take groups up via the service elevator but it would have been more convenient to let people take the stairs. To be clear there were emergency stairs, but guests weren't offered their use. "

"front desk staff very friendly"

"Fast check in, friendly people, good accommodations "

"My stay at Days Inn by Wyndham Brantford was okay definitely reflective of the cost per night. The hotel itself is quite run down and outdated. The rooms feel worn, and the beds were noticeably lumpy and uncomfortable. Bright side there was a microwave which now is a novelty in hotels. What really left a negative impression, though, was what happened after I had already returned home. I received a call informing me that I was being charged $15 for a hand towel due to a makeup stain. I was honestly shocked by this. I’ve stayed at many hotels over the years and have never once been charged for something like that, as makeup on towels is a very normal and expected occurrence. I was also told they spent “all day” trying to remove the stain, which didn’t make much sense to me. With proper cleaning methods, makeup typically comes out of white towels without much issue, especially in a hotel setting with commercial laundry. There was no policy communicated during my stay about being charged for something like this, so receiving that call after the fact felt unexpected and unreasonable. It gave the impression that guests are being charged for normal wear and tear rather than actual damage. Between the outdated condition of the hotel, the uncomfortable beds, and the unexpected charge, the overall experience was not a positive one. "

"The staff was so friendly and helpful "

"Madeline"

"Room needs lots of updates. No sports stations on TV. Cable system certainly needs to be updated. Check in was standing outside while a window was opened and clip board was passed through. Very impersonal."