Find Hotel with a Concierge in Canandaigua, NY

" The one "working" elevator was out of service 4 times in the 48 hours I stayed here. I was on the 4th floor and I'm handicapped. I will never stay here again. Also, no microwave is a huge miss."

"Our room was good (clean, comfortable bed, really nice bathroom) except for the strange odor in the entire room. I couldn’t identify what it was, but I found it to be unpleasant. Thankfully I became nose-blind to it quickly. Food service in the restaurants and food court was definitely lacking. They were apparently understaffed. We couldn’t get in to any of the restaurants because we didn’t have reservations. We ended up at the food court where 2 simple burgers and an order of fries took 47 minutes from time we ordered until we received our food. The cafe was reportedly taking an hour to get food to customers. We enjoyed The Vine as a concert venue. It’s a smaller room and I don’t think there’s a bad seat in the house! "

"One of the best B&Bs in the Finger Lakes region. It is very thoughtfully appointed. My wife and I will definitely return, hopefully for a longer stay the next time."