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City Express by Marriott Cancun

3.0 star property
Hotel with a nearby private beach, steps from Plaza Las Americas

Choose dates to view prices

City Express by Marriott Cancun is in Downtown Cancun's lively heart. Guests enjoy a free full breakfast with attentive staff. The outdoor pool offers a refreshing escape, WiFi keeps everyone connected, and the gym provides workout options.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AED 170
AED 221 total
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 1 min walk - 0.1 km
  • Amerimed Hospital - 2 min walk - 0.2 km
  • Royal Yak Casino and Sports Book - 3 min walk - 0.3 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Galenia Hospital - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪La Taberna De Los Amigos - ‬5 min walk
  • ‪Beduino Coffe - ‬2 min walk
  • ‪Flor De Lis - ‬6 min walk

About this property

City Express by Marriott Cancun

Hotel near Plaza Las Americas
You can look forward to free full breakfast, dry cleaning/laundry services, and a gym at City Express by Marriott Cancun. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and coffee/tea in the lobby
  • A vending machine, a water dispenser, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms boast comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 31-inch LED TVs with cable channels
  • Recycling, daily housekeeping, and desks

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includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is City Express by Marriott Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Cancun?

Check-out is at 1 PM.

Where is City Express by Marriott Cancun located?

Located in Downtown Cancun, this hotel is steps from Amerimed Hospital and Plaza Las Americas. Royal Yak Casino and Sports Book and Dubai Palace Casino are also within 5 minutes.

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City Express by Marriott Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 5 nights in May 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Location is very good, just next to Plaza las Americas. Very close to tours puck-up places, we take them by walking 10 minutes.
Stayed 5 nights in May 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
ALL GOOD
Stayed 2 nights in Feb 2024

2/10 Terrible

gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservation
Stayed 1 night in Mar 2024

6/10 Okay

Shaima

Liked: Cleanliness, staff & service
Rooms did not have refrigerators. No cribs for infants.
Stayed 8 nights in Feb 2025

6/10 Okay

Melanie Christy

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very outdated compared to the pictures and it was very noticeable
Stayed 6 nights in Jul 2024

2/10 Terrible

fabiola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación que me asignaron estaba terrible, las sabanas olian a orines y el colchon igual, no habia mas opciones de canales de tv, el baño sucio y oliendo a orines y humedad, la base de la cama estaba rota.
Stayed 1 night in Oct 2025

4/10 Poor

Ivan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Personal amable, sin embargo el hotel está en terribles condiciones de mantenimiento huele tremendo a humedad, pedí que me cambiarán de habitación y me asignaron otra que olía aún más :( Las condiciones del hotel de verdad son muy malas deberían plantearse seriamente una remodelación urgente, no volveré a hospedarme a menos que lo remodelen.
Stayed 2 nights in Oct 2025

10/10 Excellent

JORGE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Algunos equipos del gimnasio no funcionan.
Stayed 2 nights in Oct 2025

10/10 Excellent

Beatriz

Si
Stayed 1 night in Sep 2025

6/10 Okay

Omar Oropeza

Liked: Cleanliness, staff & service
El aire acondicionado de La habitación 305 hacia mucho ruido y expdia olor a quemado.
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025

10/10 Excellent

Jhony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SI SOLO QUE LA ILUMINACION DE HABITACION ES LIMITADA
Stayed 3 nights in Sep 2025

8/10 Good

LUIS ANGEL

Aire muy ruidoso
Stayed 2 nights in Sep 2025

6/10 Okay

Jorge

Liked: Cleanliness
Básico como el estándar de la marca. Reserve traslado y no me Lo Cumplieron aunque demostré estaba por escrito la Gerente dijo no haría nada x eso. Área de restaurante y lobby muy caliente
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Stayed 11 nights in Aug 2025

2/10 Terrible

LAURA

Disliked: Staff & service
me cancelaron la reservacion sin avisar
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Disliked: Cleanliness, property conditions & facilities
El complejo está sucio, much
Stayed 1 night in Aug 2025

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities
Bastante descuidado el hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Meridith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn dat een winkelcentrum in de buurt was met genoeg restaurant voorzieningen. Het hotel ziet er beter uit op de site dan het in werkelijkheid is. Het hotel is aan vernieuwing toe geen airco in de lobby en eetzaal. Ontbijt was verschrikkelijk armoedig en er wordt wegwerp servies gebruikt. In de kamer hing er een vreselijke muffe lucht, het bedlinnen was niet fris, de airco maakte ern hels lawaai en geen koelkast op de kamer.
Stayed 3 nights in Jul 2025