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Cyan Cancun Resort & Spa

3.5 star property
Soak up tropical vibes on your own private beach or lounge by the pool with refreshing cocktails.

Choose dates to view prices

Escape to Cyan Cancun Resort & Spa, where sun-kissed days await. Unwind at the private beach with massages and loungers or soak up the fun at the poolside bar. Guests rave about this beach locale and helpful staff, who ensure a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 222
AED 294 total
includes taxes & fees
10 Jun - 11 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 10 June 2026 start from AED 222, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Delfines Beach, and Iberostar Cancun Golf Course. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.0

Amenities

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 819 out of 1999 reviews
Rating 8 - Good. 452 out of 1999 reviews
Rating 6 - Okay. 318 out of 1999 reviews
Rating 4 - Poor. 169 out of 1999 reviews
Rating 2 - Terrible. 241 out of 1999 reviews

Reviews

Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Easy access to amenities, friendly staff, restaurants nearby.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, friendly staff and personally I enjoy that they sell tours right there at the hotel and flexible in their tour prices.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Right on the beach front.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Kazi Sabbir Ibna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel us very nice. I loved the view from my room, cleanliness and tge support from staffs
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Merin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was great. Good breakfast. Amazing beach view.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities
The view was amazing and the staff exceptionally attentive! Beautiful pool and beach. Comfy bed. Happy hour and lobby pizza were great.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Good location, good food, good service. Suggestions: - evening buffet - room service
Stayed 11 nights in Mar 2026
Verified

8/10 Good

Valeriia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room, stunning sunrise and a pool
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and comfortable beds. Complimentary breakfast is authentic and delicious! Would have loved a hotter shower
Stayed 2 nights in Mar 2026
Verified

8/10 Good

myra II

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome view,
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff very courteous and nice. The swim up bar was exceptional amd loved the pool, it was a perfect temp and such a beautiful view.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good place,just a little old building.pool was fine Staff some of them were fine
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Raymond Ka Ming

Liked: Cleanliness, property conditions & facilities
Nice location, large outdoor pool, high room ceiling, big room size. Limited onsite restaurant choices.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Great experience. Clean room, good pool, good food
Stayed 1 night in Feb 2026
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities
It’s older but they try to keep it clean and up to date, just seems it’s weathering but quiet and enjoyable
Stayed 14 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
Building NEEDS renovation BUT the rooms are clean and the housekeeping staff dies great. Overall, the staff works hard with what they have.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great lil room overlooking the pool and beach. The pool was very nice with alot of loungers to relax and suntan. The beach was beautiful and again there are quite a few loungers available on the beach. Breakfast was always fresh. We enjoyed our stay
View from our room
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Wendy Kuen

Liked: Cleanliness, amenities, property conditions & facilities
Love the location! Across the street is a oxxo, there’s a pool, and a beach!!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Malinda

Liked: Staff & service
Hotel is run down but it is on a beautiful beach and has a beautiful pool. Room is average, hot water and great pressure in the shower. We would stay there again if it was a good deal.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Harvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elva JANET TORRES

Liked: Cleanliness
Clean and staff, just our room kind of noisy facing high traffic road
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Yanireè Itzel Aguilar de

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was excellent, staff clean rooms, however the conditions of the hotel needs to be renovated, a hand of painting to all the hotel. Owners please reconsider to make better renovations.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Qingna

Liked: Cleanliness, staff & service, amenities
Staff all nice, friendly, helpful. Room is clean, nice pool view with cool mini bar. beach towel ,parasol. The property is old, the windows aren't sealed tightly; the sea breeze kept them rattling all night long. But at this price, there's nothing to complain about.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the same every morning, great amenities, but not close to anything within walking distance.
Stayed 3 nights in Mar 2026