Hotel Imperial Laguna Faranda

Property class: 2.5

Choose dates to view prices

Located close to Cancun Convention Center and Tortuga Beach, Hotel Imperial Laguna Faranda provides an adjacent golf course, a terrace, and a garden. Free WiFi in public areas and car rentals on site are available to all guests.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AED 228
AED 293 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A bedroom with a bed, a desk, a chair, a TV, and a painting on the wall.

Standard Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

A hotel room with two beds, a TV, a painting, and a balcony.

Classic Room, Balcony, Lagoon View

  • Lagoon view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Hotel Imperial Laguna Faranda is in the entertainment district and on the waterfront. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Playa Tortugas. Cancun Convention Center and La Isla Shopping Mall are two other places to visit that come recommended. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Visit our Cancun travel guide
Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.2 km
  • A coastal resort with clear turquoise waters, a pier, and a large hotel.
    Tortuga Beach
    19 min walk - 1.6 km
  • A beach with clear turquoise water, a wooden pier extending into the sea, and a distant overwater structure.
    Caracol Beach
    19 min walk - 1.6 km
  • Cancun Golf Club at Pok Ta Pok
    6 min walk - 0.6 km
  • Cancun Convention Center
    17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN)
    25 min drive

Restaurants

  • The Surfin Burrito
    6 min drive
  • Taqueria Los Chachalacos
    3 min drive
  • La Palapa Fiesta Americana
    14 min walk
  • El Caribeño
    8 min walk
  • Campo de Golf Pok-Ta-Pok
    11 min walk

About this property

Hotel Imperial Laguna Faranda

  • Hotel near Cancun Convention Center
  • Located close to Tortuga Beach and La Isla Shopping Mall, Hotel Imperial Laguna Faranda provides an adjacent golf course, a terrace, and a garden. In addition to car rentals on site, guests can connect to free WiFi in public areas.
  • Additional perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Concierge services, a 24-hour front desk, and luggage storage
    • Laundry services, multilingual staff, and outdoor furniture
  • Room features
  • All 62 individually furnished rooms feature comforts such as air conditioning, as well as amenities like safes and free bottled water.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Balconies, free extra beds, and daily housekeeping

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Frequently asked questions

Does Hotel Imperial Laguna Faranda have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hotel Imperial Laguna Faranda?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at Hotel Imperial Laguna Faranda on 4 November 2026 start from AED 228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Imperial Laguna Faranda pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Imperial Laguna Faranda?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial Laguna Faranda?

Check-out is at noon.

Where is Hotel Imperial Laguna Faranda located?

Located in Zona Hotelera, this golf hotel is within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Playa Tortugas and La Isla Shopping Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Imperial Laguna Faranda Reviews

6.4

6.4

Cleanliness

7.2

Location

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 171 out of 877 reviews
Rating 8 - Good. 217 out of 877 reviews
Rating 6 - Okay. 203 out of 877 reviews
Rating 4 - Poor. 120 out of 877 reviews
Rating 2 - Terrible. 166 out of 877 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff and clean rooms
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Service was top notch
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No airport shuttle (called the hotel and expedia and no one gave us an answer) but our experience at the hotel was great the staff were awesome and it was clean
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Room was very clean and spacious. The furniture on the balcony is dated and could be updated. Staff at the reception area were very nice and attentive. Great place to stay if your loooking for a quiet place away from the touristy part of Cancun yet not too far away if you want to join the fun.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and family friendly
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 8 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There's parking only for 5 vehicles and there's no parking on the street so if you're driving you're in trouble, one night the toilet started leaking and they have to call the plumber to fix it, i didn't have cable tv or internet the 5 nights that I was there, the ac is good
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Parking is only for 5 vehicles, and there is no parking on the street so that's a problem if you're driving, the first night there the toilet started leaking, so they have to call the plumber to fix it, the ac is good but the 6 days that i was there i didn't have any cable tv and internet, and the water pressure on the shower was pretty week , and i have to say after all this that i congratulate the ladies who clean the rooms it's a 10 + for them, thankyou very much to them, and some office personal is pretty rude.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Location is great! Check-in was ok. Room and the bathroom had some bad odour. Water pressure was very low. The flush kept on clogging. We had to call them multiple times. We asked for an extra mattress and receptioist said i have to wait for the next day to get it and i still did not. Breakfast was ok. They were out of coffee and other stuff 1 hour before the end time. And there was no internet. All in all not something that i will ever go back to.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not even a soap, you easily hear people talking, from other rooms super messy, beds are small, I could smell someone was smoking, not a shampoo, the washrrom was dirty, I would never stay here even for free.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, room comfort

Poor costumer service, poor housekeeping

Not so good experience, specially with housekeeping and the people up front. They never clean/ sweep my villa. All they did was put new towels, they even took away the bed liners never replaced them bad service in general. The location was very convenient 5 minutes away from the main strip also outside the villa by the pool was ok.
Stayed 6 nights in Mar 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The plumbing on the property was terrible. We were told not to put toliet tissue in toliet because it would get clogged. The mattress was soiled with some nasty unknown substance. The staff was nice and very helpful with information about activities to do in Cancun. No phones in the rooms for the guests to use. The bed didn't have fitted sheets put on the mattresses just regular sheets and no spreads to keep you warm. The breakfast wasn't real breakfast just cereal, milk and orange juice.
Stayed 8 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The property was good in that the pool and water view were nice. But the inside of the rooms smelled strongly of mold/mildew. The showers were massively underpowered and not cleaned much, just the floors and walls, rather than the actual shower head. The toilet didnt flush properly at all, I got lucky to get anything to actually flush twice out of five days of regular use. The overall care to the doors and furniture is okay, the frame of the main door to the hotel room shifted out of place if you pulled on the door, but not quite to the point where it broke open. There was also a random door that looked like it had been pried open before, but it was locked and I could not know what was behind it. Finally, when arriving, we were sent to a room right next to the lobby and front door, which had two beds instead of the one bed we asked for, and it wasn't cleaned yet at all. Beer cans and bottles were strewn about and the beds hadn't been made at all. They did respond quickly with that but the service man didn't even say anything about it, he just walked in, looked at it, clicked his tongue in disappointment, and led us to another room that was suitable. Didn't mention anything about it like apologizing once. Otherwise the response from everyone in the building was proper and cordial. It seemed the service for our room to replenish everything was on an every other day basis as well. Wasn't a big deal for us, but just a good detail.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
Disliked: Cleanliness
I enjoyed my stay would stay there again .
Stayed 7 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Toilet was not working, breakfast choices were very limited.
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not the same at the picture and also I checked out on the first day of 8days
Stayed 8 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really in bad shape
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Stayed 6 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Very old building and poor services.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Good for the money!
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room needs upgrades and needs to be fixed up.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel.
Stayed 1 night in Aug 2025