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Hotel Versalles Suites

2.5 star property
Hotel with free valet parking, near Plaza 28

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Hotel Versalles Suites

Bar (on property)
Front of property
Superior Double Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi
Daily cooked-to-order breakfast for a fee
Bar (on property)
Reviews
7.0

Good

Explore the area

Map
Avenida Uxmal Esquina Yaxchilan, SM24 M16 L20, Cancun, QROO, 77517
  • Popular LocationLas Palapas Park6 min walk
  • Popular LocationPlaza 2815 min walk
  • Popular LocationPuerto Cancun Marina Town Center5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room safe, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Iron/ironing board
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

7.5/10 Good

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Iron/ironing board
In-room safe
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | In-room safe, iron/ironing board, free WiFi

Deluxe Suite, City View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Cable channels
Daily housekeeping
Iron/ironing board
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, iron/ironing board, free WiFi

Superior Triple Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Iron/ironing board
In-room safe
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | In-room safe, iron/ironing board, free WiFi

Basic Triple Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Iron/ironing board
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Cancun

Located in Cancun, Hotel Versalles Suites is in the city center. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza 28 and Plaza Las Americas. Ventura Park Cancun and Extreme Adventure are also worth visiting.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Las Palapas Park - 6 min walk
  • Benito Juarez Municipal Building - 8 min walk
  • Plaza 28 - 15 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • La Parrilla - 2 min walk
  • Porky's Tacos - 2 min walk
  • Pizza Hut - 2 min walk
  • Church's Chicken - 1 min walk
  • Las Quekas - 2 min walk

About this property

Hotel Versalles Suites

Hotel located in Downtown Cancun
Near Plaza 28, Hotel Versalles Suites provides a nightclub, a poolside bar, and a rooftop terrace. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Tour/ticket assistance, a front-desk safe, and concierge services
Room features
All guestrooms at Hotel Versalles Suites offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 70-150 for adults and MXN 50-100 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Nightclub

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 70–150 for adults, and MXN 50–100 for children
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Airport shuttle fee per child: MXN 200 (one-way), (from 10 to 15 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Versalles Suites Cancun
Versalles Suites Cancun
Hotel Versalles Suites Hotel
Hotel Versalles Suites Cancun
Hotel Versalles Suites Hotel Cancun

Frequently asked questions

Is Hotel Versalles Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Versalles Suites?

Valet parking is free at this property.

What time is check-in at Hotel Versalles Suites?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Versalles Suites?

Check-out is at noon.

Does Hotel Versalles Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per vehicle applies.

Where is Hotel Versalles Suites located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Plaza 28. Ultramar Ferry Puerto Juárez is 2.2 mi (3.5 km) away.

Hotel Versalles Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 4 out of 22 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean. No bugs and everything was tidy. The beds are hard, no hot water in the morning and the smell was clean-but strong. Overall not terrible for an overnight Bc it’s so close to the bus station.
Stayed 1 night in Feb 2019

6/10 Okay

Francis, Mountain View

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
everyone at the hotel was very nice but I must say that rooms without windows are hard to deal with. The roof was leaking when it rained hard and the shower didn't evacuate water. Nothing unreasonable given the price but just not the best experience. However the hotel is located next to Mercado 23 which is awesome to visit and near the main ADO bus station which is highly convenient
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poca hospitalidad y mucho ruido muy mal servicio
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The actual property and conditions did not matched the online advertisements and photos. The place is a dump.
Stayed 4 nights in Jul 2018

10/10 Excellent

William, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and secure, the hotel is in the center of downtown a short walk to the central bus terminal, great restaurants and shopping. Staff speaks English/Spanish and assists your stay. I've visited Cancun 3 times for dental treatment and always stay at Versalles. Tip: the bus terminal is the best way to get to and from the airport on a non-stop, modern express bus. Pickup and delivery in front of all airport terminals. Ticket costs $4. No charge for luggage. Or hop a bus to anywhere in Mexico. William
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
located very near to the central bus station
this hotel is in great location. yet i had a bad expertise that the room is not soundproof and the reception kept talking all night. every other move within the hotel you can hear it loudly in the room. room is little bit outdated but it's big and the internet is good.
Stayed 1 night in Jan 2018

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful
Seemingly a family-run affair, all hands were on deck to check us in. Lobby and room were in good condition. Picked the hotel because it was near the bus terminal without being too close, and also near bars and restaurants on Yaxchilan. Room had recently been redone and the table lamps still had their wrapping on them. Saw one tiny cucaracha but no biggie. The only issue was the noise from the bars. I knew we were close and we'd hear them, but I didn't expect the noise to invade the room that badly, or for that late into the night.
Stayed 1 night in Jan 2018

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personal was very kind. Humble hotel, but comfortable to sleep while sightseeing for the day.
Stayed 4 nights in Jan 2018

10/10 Excellent

Brenda Julieta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Es un buen lugar, limpio, buen servicio y económico, muy céntrico y seguro.
Stayed 2 nights in Sep 2020

2/10 Terrible

marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
JAMAS SE HOSPEDEN EN ESTE HOTEL!!!!!!!!!!
El peor hotel que me quede en mi vida, no tienen Limpieza en las habitaciones ! Había tampones con sangre en el inodoro ! La Tv no funciona , no hay agua en la regadera!!!!! Cómo es posible que no tengan agua , no saben ni ellos mismos a qué hora es el desayuno , háganme caso no se queden en esta basura de lugar ! Hay cucarachas en los baños , el manager cubano súper grosero y prepotente cuando le comentamos no nos quisieron apoyar en nada , sabanas sucias , en verdad eviten esta propiedad a toda costa ! Creo que ni merece estar este hotel en esta página web
Stayed 1 night in Sep 2020