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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only property with 4 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio
Terrace/patio
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Superior Deluxe Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar
At this adults-only, all-inclusive resort, turquoise waters meet white sand beaches. Guests can book a body scrub at the spa, savor Italian cuisine, or lounge by one of three outdoor pools. Attentive staff and free WiFi earn praise from visitors.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is AED 2,160
AED 2,629 total
includes taxes & fees
22 Nov - 23 Nov

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Junior Suite Ocean View - King Size Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Junior with Sea View

  • 53 sq m
  • Sleeps 4

View all photos for Suite with Partial Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite with Partial Sea View

  • 53 sq m
  • Sleeps 2

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidential with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Presidential with Sea View

  • 128 sq m
  • Sleeps 4

Superior Honeymoon Suite

  • Sleeps 2

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View

  • Sleeps 2

Superior Junior Suite Ocean View - King Size Bed

  • Sleeps 2

View all photos for Superior Deluxe Ocean View - King Size Bed

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Deluxe Ocean View - King Size Bed

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Junior Suite Ocean View - Two Double Beds

  • Sleeps 4

Superior Two Bedroom Presidential Suite

  • Sleeps 4

View all photos for Superior Governor Suite

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Governor Suite

  • Sleeps 2

View all photos for Room Standard with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Room Standard with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Room Superior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Room Superior with Sea View

  • 53 sq m
  • Sleeps 2

View all photos for Suite Junior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Junior with Sea View

  • 53 sq m
  • Sleeps 2

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About the neighborhood

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 4 min drive - 1.5 km
  • El Rey Ruins - 5 min drive - 1.8 km
  • Delfines Beach - 7 min drive - 2.2 km
  • Aquaworld - 18 min drive - 5.7 km
  • Riviera Cancun Golf Resort - 21 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Royal Solaris Cancun - ‬7 min walk
  • ‪La Estancia - ‬5 min drive
  • ‪Sun Palace - ‬1 min walk

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location and sun loungers. Treat yourself to a manicure/pedicure, a massage, or aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools along with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Massage treatment rooms, beach umbrellas, and ATM/banking services
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-000965/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-out is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

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Reviews

Sun Palace Cancun - Adults Only - All-inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 736 out of 1000 reviews
Rating 8 - Good. 158 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

10/10 Excellent

Candace

Liked: Amenities
Everything
Stayed 4 nights in Oct 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, wonderful and very nice staff. Very beautiful place with great views!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Andre Ranarde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food and Customer service. Adult only Resort was Quiet
Stayed 3 nights in Jun 2025

6/10 Okay

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very aggressive and wouldn’t leave us alone
Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best service I have ever had at a at an all inclusive resort. Jonathan for the entertainment was exceptional!! Juan at breakfast was extremely accommodating!! Alexander at the Tai restaurant was one of the best waiters I have ever had!! Will return for another visit before the end of the year.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back very soon
Stayed 3 nights in Jul 2025

10/10 Excellent

April Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been several times and will be back! It’s our favorite place!
Stayed 4 nights in Apr 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, service, & food. We liked everything about this resort, and we highly recommend for couples looking for a all adults only resort. Everyone provided an excellent service, specially Ignacio swing up bar, Manual pool bar, Steven & Francisco at the Thai restaurant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tijuan

Liked: Cleanliness, amenities, property conditions & facilities
Everything about Sun Palace is amazing. This was our third visit, and we brought friends. We love having the ability to visit other Palace Resorts during our stay. The room service food stands out to me. It was just as good as the food in the restaurants. We are definitely looking forward to our 4th visit!!
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Like this hotel I recommend it
Stayed 3 nights in Sep 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about Sun palace is the wait staff and bartenders, They were fantastic! The resort was clean. Food was ok. The bad part is the front desk agents are super pushy and use super pushy sales tactics to try and get you to go and try other resorts and book things. We got there and was sat down and hammered on going to a 90 minute thing. They even went so far as to call our room to remind about that, rather then checking on our stay. One lady said we had to bring each of our IDs and credit cards. It was overbearing and because of that we won’t go back. It’s sad, because we had such a great time with the waitstaff and how friendly and informative they were.
Stayed 5 nights in Aug 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property staff were extremely friendly, and resort was very clean. The only downfall for me was it wqas hard to acquire a lounger around the pool area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
As someone with OCD let me say, this place was clean, always attentive with members and non members . The attention to detail is amazing and all the pools were fun! Shout out to Jonathan, Jesus, Monica at the pool party for keeping it entertaining and doing yoga and pool Pilates for beginners! Silvio was our pool bartender and he was amazing! Jesus at Aurora was so knowledgeable about every dish! FYI the spa is awesome! Can’t wait for next vacation. Will definitely be going back!
Stayed 7 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and super clean..Great dining options!
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places in Cancun and I will definitely be back!
Stayed 6 nights in May 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the resort. Didn't feel like a chain. Great serive food was excellent.
Stayed 4 nights in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place but food was average.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kraig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view/location (on the beach). The staff was very friendly and helpful. The property was well kept and had plenty of amenities. Would absolutely recommend for a couples vacation.
Stayed 7 nights in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The facilities was clean and the spa services was excellent.
Stayed 3 nights in Jul 2024

8/10 Good

brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very quiet property. Well maintained and very clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place i will definitely come.back to it
Stayed 3 nights in May 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place. Pools are amazing.
Stayed 5 nights in Jun 2024

10/10 Excellent

Holly

Liked: Amenities
2nd time to SunPalace & love the resort & people
Stayed 7 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to unwind and get recharged. Our stay was met with great service from the staff and amazing people that were there to like us to vacation.
Stayed 5 nights in May 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Apr 2024